Industries

Our services

  • Technical support services

    Technical support services

    Helpdesk support, live chat support and phone support as a managed service or through a team of hired engineers.

    • 24/7 emergency server support
    • Service configuration & troubleshooting
    • Service performance recovery
    • Abuse recovery and hardening
    • Data crash recovery
    See all features

    As low as $3.49/ticket

    BUILD YOUR PLAN

  • Server support services

    Server support services

    24/7 emergency server support, one time server administration services and ongoing preventive server maintenance.

    • 24/7 monitoring & emergency support
    • Server configuration & troubleshooting
    • Performance tuning
    • Server audit and hardening
    • DevOps and application maintenance
    See all features

    As low as $11.50/hour

    SEE SUPPORT PLANS

  • Software development

    Software development

    Mobile app development, web application development and customization, website design, logo design and character design.

    • iOS (iPhone, iPad) app development
    • Android app development
    • Development of plugins, themes, etc.
    • Website design
    • Logo and character design
    See all features

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team !

Anirban Banerjee
Co-Founder & VP of R&D, Stop The Hacker

Support channels

phone support outsourcing

Helpdesk support

No matter how complex or simple an issue is, our engineers go in-depth to find just the right solution for your customers.

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US based phone support

Customers love to talk to an expert when faced with service issues. Prompt care from our phone support team reassures your customers and improves customer satisfaction.

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Live chat support

Getting quick access to a support person is critical in ensuring customer delight. Bobcares keeps your live chat support online 24/7 and helps customers resolve issues within minutes.

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Why you’ll love Bobcares

Online 24/7/365

Lights are always on at Bobcares. Be it a holiday, a week end or the middle of the night, your customers get prompt assistance from a friendly support engineer.

Multi channel support desk

Some customers like chatting while others prefer email. Bobcares outsourced support service give your customers the freedom to contact support in a channel convenient to them.

White label support

We work as your team, under your brand name. To achieve 100% transparent support, customer queries are routed through your support desk, and your company’s style of working is followed.

World class support quality

We believe each customer should get the best service in the world. Our ISO 9001:2008 certified quality process ensures that each support instance is handled the best way possible.

Iron clad security

Your customer and server information is sensitive; which is why we protect them using the strictest security standard in the industry – ISO 27001:2013.




Turning your customers into fans of your business
It takes expert engineers and lightning fast support to keep your servers stable and your customers delighted.

ABOUT BOBCARES

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Bobcares Contact
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