Helpdesk support, live chat support and phone
support as a managed service or through a team of hired
24/7 emergency server support, one time server
administration services and ongoing preventive server
Mobile app development, web application
development and customization, website design, logo
design and character design.
I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team !
Co-Founder & VP of R&D, Stop The Hacker
No matter how complex or simple an issue is, our engineers go in-depth to find just the right solution for your customers.
Customers love to talk to an expert when faced with service issues. Prompt care from our phone support team reassures your customers and improves customer satisfaction.
Getting quick access to a support person is critical in ensuring customer delight. Bobcares keeps your live chat support online 24/7 and helps customers resolve issues within minutes.
Lights are always on at Bobcares. Be it a holiday, a week end or the middle of the night, your customers get prompt assistance from a friendly support engineer.
Some customers like chatting while others prefer email. Bobcares outsourced support service give your customers the freedom to contact support in a channel convenient to them.
We work as your team, under your brand name. To achieve 100% transparent support, customer queries are routed through your support desk, and your company’s style of working is followed.
We believe each customer should get the best service in the world. Our ISO 9001:2008 certified quality process ensures that each support instance is handled the best way possible.
Your customer and server information is sensitive; which is why we protect them using the strictest security standard in the industry – ISO 27001:2013.