December 17th, 2010
December 17th, 2010

Bobcares introduces its Live Chat support package this December. This white labeled chat support option, allows you to provide your customers with real-time responses to any queries they may have. This Christmas, Bobcares is also offering a 30% discount on the setup fees for its popular Proactive Server Mangement package.
Read the rest of this entry »

Tags: chat support, live chat, Support, white label
Posted in Newsletter, Press Release, Specials No Comments »
July 3rd, 2010
by Remya Vipin, Sr. Software Engineer, Bobcares.com
Good Customer service and technical support are considered the foundation of any web hosting provider. Both are vital for running a successful hosting business as they reflect the credibility and reliability of the company. They also encourage confidence in potential customers because in the event of technical issues or extensive downtime, the customer can rely on the hosting provider’s support system to have their questions and concerns addressed.
Read the rest of this entry »

Tags: chat support
Posted in Web Hosting Industry No Comments »