Shared and dedicated hosting prices have reached their rock bottom and profit margins are very narrow. The differentiator today is marketing skills, customer support and hardware reliability.
Customer support and marketing are both dependent on stability of the hardware. Hardware prices have hit the rock bottom and today we are looking at reducing the number of times a customer has to get back to the hosting company complaining about their sites being down due to hardware failure.
Enter high availability hosting. With the downward spiral prices of hardware and the higher quality, we are looking at clustering as the new age solution to reduce site downtimes specially of critical websites. The huge popularity of community portals like Orkut, YouTube, Flickr, etc. speak of the change from individual websites to uptime critical web portals. High availability hosting is a market that you can tap easily. You already have all the required infrastructure in place. What is lacking is a model to implement the required software and applications to get this business model running.
This session will give you an understanding of the solutions available and “how to” of implementing High Availability Hosting.
About the author:
Sangeetha Naik and Amarjyoti Krishnan are coFounders of Bobcares.com. They have been in this industry for over 7 years and are passionate advocates for Customer service in the Web Hosting industry.
Excellent site, keep up the good work. I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say I’m glad I found your blog. Thanks,
A definite great read…
-Bill-Bartmann