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Helpdesk setup

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Use this plan to have Bobcares install a helpdesk ticketing system for your Technical Support operations.

If you are buying this plan along with any other support plan, we will install any Helpdesk system that can send us email notifications for new and responded issues.

$20.00

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Service Features

Availability 24X7
Support Channel Helpdesk
Resolution time 6 hours
Response Time One hour
Quantity Unlimited tickets/server
Guarantee 1 Hour response with Money Back Guarantee


Service Description

The Bobcares team works with Helpdesk ticketing Software for proper management of incoming tickets.
Some popular ticketing systems are Ubersmith, TicketSmith, Cereberus, phpSupportTickets, Kayako.

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