I have been with Bobcares since quite some time now and have been satisfied by the services provided by you guys. I must admit that you _DO_ get a team of professionals who understand your needs and are available on 24x7 basis to take care of your business. I would highly recommend them!

Web Hosting is tough, stressful but a highly rewarding business. Efficiently managing Linux based boxes is a great responsibility of its own let alone concentrating on other aspects of the day to day running of the enterprise.

We as a company were facing the same problem. Finding the right person who is not only capable and hardworking but also dedicated to the goals of the company is very hard now days. This problem has fortunately been resolved by Bobcares.com. Not only have they hired the best but all their technicians and support representatives have to go through a comprehensive training program and this is where they get the real taste of the issues revolving around this Industry. They are divided into small teams and every team has a leader who is then answerable to the executive team whose job is to make sure that things are running smoothly for clients like us. This hierarchy of job responsibility is where Bobcares gets its edge from.

Second biggest factor are the costs. Being located in India, which is one of the fastest growing economies of the region, Bobcares has a competitive advantage over others. A dedicated American technician can take up to $5k per month where as Bobcares can provide that at 1/4th of the cost with techs having the same skill sets, which makes it a highly attractive centre for outsourcing server management.

I would personally recommend Bobcares to any web hosting company out there that is willing to give quality and affordability a chance. We ourselves have a team of 4 dedicated people and we expect them to grow in number as our company progresses over years to come. It all works naturally if you look at it. Reliable and affordable solutions mean satisfied clients and satisfied clients mean more word of mouth advertising which is directly proportional to the fast growth of any company.

My name is Arindra Datta and our website is www.featuredhost.com . The first time i came to Bobcares was initially through reading various comments in Webhostingtalk and later on i confirmed with another colleague about Poornam / Bobcares about their credibility and support .

But i can tell you for certain , the amount of knowledgeable support and the friendly vibes i got from them surpassed all my expectations . On 3-4 major occassions we have required the help and support of Bobcares and the result of each interaction has been thoroughly beneficial for us .

To give a truthful testimonial , I should be adding that not on all occassions the desired result was achieved in the first hour and it required staying patient . But then i used to come to them with severe problems, scenarios from where restoration was like the faintest of possibilities and every time they succeded - that they ensured.

On one occassion , I had a server which was hacked and by the time Bobcares left the server they not only removed the damage created by the hacking attempt , they even installed additional measures to prevent / curtail future hacking attempts.

On another occassion , quite recently , we were left in a total lurch .. by our old Datacenter . We recieved our backup from a server which IMHO was quite difficult to restore from , to put it mildly . Bobcares personnel worked with us on a domain by domain , step by step ... installed our control panel software multiple times to ensure compatibility issues , and made sure every end user account , every domain and every database could be brought back to the exact way it was before the server went down . Not only that , almost a week after the restoration was complete , they helped us with whatever issues we had / reports we got from our customers / complaints and made sure that we get value for every cent we paid for and more. I would say i was lucky to get them do a Control Panel Install , server Restoration , Additional Software installs and several hours of Sysadmin work - All at the price of one .

If that was just a testimonial of their Technical Support , I would like to add the same for their customer care . One of the main reasons i like is because - be it a Tech or be it a Customer care Excecutive , they are all human faces to me and a very friendly bunch of people , not just some email address or Chat ID's . And not to forget , these guys realy work 24 hours a day 365 days a year .

I had a cobalt Raq 4i server that my colocation company was unable to fix after I had ran out of drive space. They suggested doing a new OS restore - literally erasing over 30 websites. I told them to send the server back to me and I would take care of it. I was able to get the machine to boot (after erasing files) and put the server back online. I then contacted bobcares.com (whom I have used in the past) to take care of the current problems - not websites coming up. Within 2 hours their technicians had all my websites working perfectly. I continue to rely heavily on bobcares.com for my 24/7 support.