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Availability: 24X7
Helpdesk Support
To maximize the value of your software, you need timely support and expertise—whether you are a shared Web Host, sell dedicated servers, or you simply need help with your server.
With Bobcares range of flexible support programs, you get the level of help you need to meet your business objectives.
Bobcares is committed to offering comprehensive 24x7 technical support programs and server administration services to Web Hosts and Data-centers. These technical support plan offerings are designed to help you get the answers you need, when you need them, maximizing your investment!
The Bobcares Advantage
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Per Ticket Plan
Starting at:
$2.85
/ticket/mo
$25.00 Setup Fee
$25.00 Setup Fee
Bobcares offers 24x7 professional support to your customers. If you have an idea about the average number of issues you receive, then the Per Ticket plan is just perfect for you.
This plan is eligible for a FREE 7 day Trial!
Don't miss this limited time offer!! All sign ups for the Per Ticket Plan can
now avail of our Proactive Server Management plan at a 50% discount!!
This plan is eligible for a FREE 7 day Trial!
Don't miss this limited time offer!! All sign ups for the Per Ticket Plan can
now avail of our Proactive Server Management plan at a 50% discount!!
Pay Per Server Plan
$200.00
/server/month
$25.00 Setup Fee
$25.00 Setup Fee
Helpdesk Support that delights you and your customers alike! Our round the clock, professional, personalized support is just a click away. With the pay per server plan, you get support for unlimited customer issues/tickets per server.
The combined expertise of 300+ engineers of Bobcares, makes up a formidable talent pool, that can handle just about any technical challenge of Web-Hosting. Each Engineer, draws knowledge from our internal knowledge base that has solutions to all common issues faced in a web-hosting environment.
The combined expertise of 300+ engineers of Bobcares, makes up a formidable talent pool, that can handle just about any technical challenge of Web-Hosting. Each Engineer, draws knowledge from our internal knowledge base that has solutions to all common issues faced in a web-hosting environment.
Startup Plan
$100.00
/server/mo
$25.00 Setup Fee
$25.00 Setup Fee
Start your new Hosting Business with the solid support of Bobcares Team behind you.
The startup plan supports unlimited customer issues for a single server at an unbelievable rate of $100.
With Bobcares, your customers get superior Service while you concentrate on building your business.
The startup plan supports unlimited customer issues for a single server at an unbelievable rate of $100.
With Bobcares, your customers get superior Service while you concentrate on building your business.
Reseller Plan
$2.00
/hosting account per month
$25.00 Setup Fee
$25.00 Setup Fee
Are you a Hosting Reseller?
You can offer 24/7 professional support to your customers with the solid support of Bobcares Team.
Choose the Reseller plan to support unlimited customer issues per hosting account per month. Prices are per hosting account.
You can offer 24/7 professional support to your customers with the solid support of Bobcares Team.
Choose the Reseller plan to support unlimited customer issues per hosting account per month. Prices are per hosting account.
Parallels Virtuozzo Container Startup Plan for VPS Owners
$40.00
/10 issues/mo for 1 VPS node
$25.00 Setup Fee
$25.00 Setup Fee
The Startup plan helps you give professional and knowledgeable support to your customers 24/7. Our expertise in managing technical issues unique to VPS, will help you concentrate on selling more accounts!
A VPS, typically replicates the features of a dedicated server although it shares the actual physical server hardware with other VPS customers.
Bobcares works as your VPS support team for 10 issues in the VPS node and handles all Level1 and Level2 tickets that come into your helpdesk for a maximum of 60 accounts in the VPS node
The Startup plan is limited to One VPS node per host
A VPS, typically replicates the features of a dedicated server although it shares the actual physical server hardware with other VPS customers.
Bobcares works as your VPS support team for 10 issues in the VPS node and handles all Level1 and Level2 tickets that come into your helpdesk for a maximum of 60 accounts in the VPS node
The Startup plan is limited to One VPS node per host
Parallels Virtuozzo Container Gold Plan for VPS Owners
Regular Price:
$400.00
Special Price: $300.00
Setup Fee : $25.00
Special Price: $300.00
Setup Fee : $25.00
If you own a VPS (Virtual Private Server), with more than 100 tickets per month, then Gold plan is for you.
Bobcares works as your VPS support team for 125 helpdesk ticket per month and handles all Level1 and Level2 tickets that come into your helpdesk for a maximum of 500 accounts per VPS node.
A VPS, typically replicates the features of a dedicated server although it shares the actual physical server hardware with other VPS customers.
Our expertise in managing technical issues unique to VPS, will help you concentrate on selling more accounts!
Bobcares works as your VPS support team for 125 helpdesk ticket per month and handles all Level1 and Level2 tickets that come into your helpdesk for a maximum of 500 accounts per VPS node.
A VPS, typically replicates the features of a dedicated server although it shares the actual physical server hardware with other VPS customers.
Our expertise in managing technical issues unique to VPS, will help you concentrate on selling more accounts!
Parallels Virtuozzo Container Silver Plan for VPS Owners
Regular Price:
$175.00
Special Price: $131.25
Setup Fee : $25.00
Special Price: $131.25
Setup Fee : $25.00
If you own a VPS (Virtual Private Server), then this is the plan for you.
Bobcares works as your VPS support team for 40 issues and handles all Level1 and Level2 tickets that come into your helpdesk for a maximum of 200 accounts per VPS node.
A VPS, typically replicates the features of a dedicated server although it shares the actual physical server hardware with other VPS customers.
Our expertise in managing technical issues unique to VPS, will help you concentrate on selling more accounts!
Bobcares works as your VPS support team for 40 issues and handles all Level1 and Level2 tickets that come into your helpdesk for a maximum of 200 accounts per VPS node.
A VPS, typically replicates the features of a dedicated server although it shares the actual physical server hardware with other VPS customers.
Our expertise in managing technical issues unique to VPS, will help you concentrate on selling more accounts!
Parallels Virtuozzo Container Ultimate for VPS Providers
Regular Price:
$300.00
/server/mo
Special Price: $225.00 /server/mo
Setup Fee : $25.00
Special Price: $225.00 /server/mo
Setup Fee : $25.00
If you own physical servers with Virtuozzo running (multiple VPS node) and you are a VPS provider, then this is the plan for you.
Bobcares handles Main Node Management and works as your VPS support team for 50 issues per server with unlimited VPS node per server and handles all Level1, Level2 and Level3 tickets that come into your helpdesk.
Bobcares handles Main Node Management and works as your VPS support team for 50 issues per server with unlimited VPS node per server and handles all Level1, Level2 and Level3 tickets that come into your helpdesk.
Parallels Virtuozzo Container Startup For VPS Providers
$79.90
for 10 issues/server
$25.00 Setup Fee
$25.00 Setup Fee
If you own physical servers running Virtuozzo(multiple VPS node), and you are planning to become a VPS provider, then this is the plan for you.
Bobcares handles Main Node Bobcares handles Main Node Management and works as your VPS support team for 10 issues per server, with 4 VPS nodes per server and handles all Level1, Level2 and Level3 tickets that arrive at your Helpdesk.
This plan is limited to a single server.
Bobcares handles Main Node Bobcares handles Main Node Management and works as your VPS support team for 10 issues per server, with 4 VPS nodes per server and handles all Level1, Level2 and Level3 tickets that arrive at your Helpdesk.
This plan is limited to a single server.
Parallels Virtuozzo Container Professional for VPS Providers
Starting at:
$130.00
/server/mo
Setup Fee : $25.00
Setup Fee : $25.00
If you own physical servers with Virtuozzo running (multiple VPS node) and you are a VPS provider, then this is the plan for you.
Bobcares handles Main Node Management and works as your VPS support team for 30 issues per server with 10 VPS node per server and handles all Level1, Level2 and Level3 tickets that come into your helpdesk.
Bobcares handles Main Node Management and works as your VPS support team for 30 issues per server with 10 VPS node per server and handles all Level1, Level2 and Level3 tickets that come into your helpdesk.
Parallels Virtuozzo Container Ultimate Plus for VPS Providers
Regular Price:
$475.00
/server/mo
Special Price: $356.25 /server/mo
Setup Fee : $25.00
Special Price: $356.25 /server/mo
Setup Fee : $25.00
If you own physical servers running Virtuozzo(multiple VPS node), and you are planning to become a VPS provider, then this is the plan for you.
Bobcares handles Main Node Management and works as your VPS support team for 100 issues per server with (unlimited VPS node per server ).We handle all Level1, Level2 and Level3 tickets that arrive at your helpdesk.
Bobcares handles Main Node Management and works as your VPS support team for 100 issues per server with (unlimited VPS node per server ).We handle all Level1, Level2 and Level3 tickets that arrive at your helpdesk.
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