India office openings
Quality Analyst/QA Lead
Roles and Responsibilities:
- Work with the offshore QA team in all areas of Quality Management.
- Write test plans and test cases based on specs and product knowledge.
- Execute Web Application and API based test cases manually.
- Automate GUI and backend tests using Selenium (JAVA/JUNIT) and Perl/Python.
- Perform front end and back end testing.
- Troubleshoot and isolate issues, file bugs and work with developers.
- Execute automated tests and pro-actively improve automation coverage.
- Participate in deployment to production and subsequent production smoke tests.
- B.Tech Graduates
- 2 to 4 years of testing experience.
- Excellent verbal and written communication skills.
- Proven automation framework development skill sets.
- Exposure to Java
- Hands-on experience with backend testing with good RDBMS (SQL) knowledge
- Strong leadership and collaboration skills
- Good test planning skills
- Good scripting knowledge (Perl, Python or Shell)
Software Developers
Desired Candidate Profile:
- BTech Graduates
- 6 months to 3+ years of experience in PHP/JAVA development
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System Engineer (LINUX & Windows)
Roles and Responsibilities:
- Debug and correct technical issues on Webservers, Mail servers, Databases, Control panels
- Provide any services required on a Hosting Server
- Audit and secure servers to make them stable, secure and high performing
Desired Candidate Profile:
- B-Tech Graduates – CS,IT and All Electronics branches Cut off Percentage: Freshers (0-1yr exp)->Aggregate 60% (59.99 is invalid)
- 0 to 1year of experience in Linux/Unix/Windows/BSD system administration
- Conversant with Hosting control panels
- Strong working knowledge in Mail Servers ( QMail, Exim, Postfix)
- Well versed in Webservers ( Apache , IIS )
- Excellent knowledge of Security systems (Firewall, IPsec)
- Certifications like MCP, MCSE, RHCE, RHCT are added plus points.
- Willingness to work in shifts
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Customer Relations Executive (CRE)
The Customer Relations Team is a key player in the growth of Poornam, maintaining facilities for customers. We believe in connecting with clients in a manner that displays courtesy, empathy, and professionalism. Our motive is to turn every transaction into an opportunity for building strong customer connections.
Roles and Responsibilities:
- Interact with the customers through mail, chat or phone
- Coordinate with the client and the teams
- Monitor the servers
- Obtain client feedback
- Answer marketing, pre-sales and sales calls
- Forward reboot request to NOC on demand
- Attend all incoming calls to the company
- Library Management
Desired Candidate Profile:
- Graduates/Post Graduates with 60% aggregate (B-tech/MCA/Professional Post Graduates not considered)
- Very good written and oral communication skills in English
- Basic computer literacy
- Willingness to work in shifts
- Vibrant and lively nature
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