If you own physical servers with OpenVZ running (VPS node) and sell individual VPS to customers, then this is the plan for you. Bobcares supports your direct customers, mainly on Level 2 and Level 3 issues via the Helpdesk.

Typical Level 2 and Level 3 issues that we face in the VPS environment are VPS Load issues, VPS node creation, VPS resource allocation and issues with features in the control panel. VPS management is specialized. It requires knowledgeable and experienced professionals to provide quick and accurate resolution for your customers support requests.

Experience world class support at a great price!

Plans

All VPS plans include a $25 one time setup fee.

	Startup	Professional	Ultimate	Ultimate Plus
24x7 support
Level 1, Level 2 Helpdesk support
Level 3 tickets
1 hour response for Level 1, Level 2, Level 3 issues
7 hour resolution for Level 1, Level 2, Level 3 issues *
Main Node Management
Monthly Basic Security Audit
Monthly Basic Security Implementation
Monthly Advanced Security Audit
Monthly Advanced Security Implementation
# of supported issues	10 issues/server	30 issues/server	50 issues	100 issues
# of nodes supported	4 nodes/server	10 nodes/server	Unlimited nodes/server	Unlimited nodes/server
Plan price	$79.90/server/month	$130/server/month	$300/month	$475/month
Extra Support options
Extra Nodes	$20/node/month	$15/node/month	FREE!	FREE!
Extra Tickets	$8.5/ticket	$5.5/ticket	$4/ticket	$4/ticket
Extra Servers	no extra servers	$130 /server	$30 /server	$30 /server
Basic Security Audit	$20/month	FREE	FREE	FREE
Basic Security Implementation	$30/month	FREE	FREE	FREE
Advanced Security Audit	$30/month	$30/month	FREE	FREE
Advanced Security Implementation	$70/month	$70/month	FREE	FREE
Extra Setup Options
Install and Complete Setup of a VPS Server	$100/server
Helpdesk Software install	$20(Optional)
Order
Order

* 7 hour resolution guarantee is not valid for Main Node file system corruption, Data Migration, Hardware failures and Issues related to 3rd party software.