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Common Emergency Services

Webserver Related Problems
  • All/Any webpage(s) on the server shows internal server error
  • Web pages with Specific extensions ( for eg:- *.php ) shows download prompt
  • Cgi-bin scripts stops working all of a sudden
  • Webpage loads very slowly or timeout
  • Secure websites stops working
  • SSL warnings while accessing secure websites

Database Problems
  • All websites stopped working after database server upgrade
  • Database connection problems after php recompilation
  • Recurring “Database Connection Limit exceeded” error message on critical websites
  • Data from specific tables stops working all of a sudden
  • Control panel database stops working ( eg:- Plesk )
  • Modification of database variables such as max connections, memory used etc.
  • Managing the MySQL connections among various virtual-hosts

Mail Server Problems
  • Cannot send and/or receive mail using webmail and/or Outlook Express
  • Mails from/to specific mail accounts/mail servers stops working
  • Heavy incoming/outgoing spam causes server downtime, and blacklisting of the server IP
  • “No User/Account by that name” Error message, even when the specific mail account actually exists.
 
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