Common Emergency Services
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Webserver Related Problems
- All/Any webpage(s) on the server shows internal server error
- Web pages with Specific extensions ( for eg:- *.php ) shows download prompt
- Cgi-bin scripts stops working all of a sudden
- Webpage loads very slowly or timeout
- Secure websites stops working
- SSL warnings while accessing secure websites
Database Problems
- All websites stopped working after database server upgrade
- Database connection problems after php recompilation
- Recurring “Database Connection Limit exceeded” error message on critical websites
- Data from specific tables stops working all of a sudden
- Control panel database stops working ( eg:- Plesk )
- Modification of database variables such as max connections,
memory used etc.
- Managing the MySQL connections among various virtual-hosts
Mail Server Problems
- Cannot send and/or receive mail using webmail and/or Outlook Express
- Mails from/to specific mail accounts/mail servers stops working
- Heavy incoming/outgoing spam causes server downtime, and blacklisting of the server IP
- “No User/Account by that name” Error message, even when the specific mail account actually exists.
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