For 40 hours a week (160 hours a month), a qualified and experienced Technical Support Engineer manages your Technical support operations.
With our dedicated engineer plan, you get the option to pick your choice from a pool of skilled engineers after an interview. In simple terms, you will have a Dedicated Engineer that is trained in your line of business and processes. Check out the great features below and get started today!
Features
Dedicated Engineer provides support on all issues on your servers via Helpdesk/email support
Live chat support
Option to set customized response and resolution time.
Unlimited tickets and unlimited servers supported
Proactive measures to maintain the maximum uptime of servers.
Monitoring your servers 8 hours a day.
Performs regular server audits and implements system to ensure the stability of servers.
Expert in at least 2 control panel technologies.
For special skill sets, the professionals can be trained inhouse or locally.
Leave the head ache of Team management to us
Reduced rates for hiring more than one engineer
Start off with a single engineer and add on new members as and when the need arises.
Bobcares offers Control Panel Flash Tutorials
Bobcares bundles Flash tutorials with Dedicated Engineer Plan. You have the option to choose the desired control panel tutorials and get them at discounted rates along with thepurchase of Dedicated Engineer plan.