BobCares :: Outsourced Web Hosting Support BobCares :: Outsourced Web Hosting Support   Call us Toll Free US: 1-602-288-9145
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Per Ticket Plan
7 days free trialstartup The Per ticket plan is perfect if you know the average number of issues you receive. Take advantage of the flat per issue rate.

Features
  • Flat per ticket cost
  • Helpdesk support
  • Support for Maximum of 500 domains per server
  • 1 hour response and 6 hour resolution guarantee (More info)
  • 365x24x7 support

This plan is eligible for FREE 7 day Trial! Details.




Per Ticket Plan Prices
All per ticket plans include a $25 setup fee. Each plan includes a administrative monthly cost of $30 per server for all servers that need to be supported in this plan.

Per ticket plans # of tickets supported Price per ticket # of servers Overage per ticket for tickets that go over the monthly upper limit Order
Per Ticket Plan 1 50 tickets $3.50 per ticket $4.00 per ticket
Per Ticket Plan 2 200 tickets $3.30 per ticket $3.75 per ticket
Per Ticket Plan 3 500 tickets $3.10 per ticket $3.50 per ticket
Per Ticket Plan 4 1000+ tickets $2.85 per ticket $3.30 per ticket
Greater than 1000 tickets or 20 servers Contact us.
For unlimited tickets per server, check out the Per server plan

If our plans do not seem to match your needs, please contact us. We'll work out a custom quote for you, based on your unique needs.


Per Ticket Plan FAQ

How long does it typically take to set-up support once I start with you?

We are looking at changing to your services. Could you please tell me how you count the number of domains on a server, as I have a mix of resellers and single domain clients? So is the total owned by 'root', or every single domain regardless of whether it is owned by reseller or direct?


Billing related FAQ

How do I pay monthly?


Helpdesk related FAQ

Can you list the Helpdesk software that Bobcares supports?

Is the Helpdesk software setup on my server or Bobcares server?

Am interested in using your web hosting support services. We would like the ability to see all tickets and responses to tickets. Is this standard with your service?


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