Quality is of prime importance in Bobcares. Bobcares, a division of Poornam Info Vision is a ISO 9001:2000 company. All core processes in Bobcares are audited Internally every 3 months and Externally by an accredited Agency, American Quality Assessors (AQA) every year.

Poornam Info Vision is ISO 9001:2000 certified by American Quality Assessors (AQA). See ISO 9001:2000 certificate.

• Well documented Quality Policy and Objectives
• Internal and Surveillance External Audits(by AQA) conducted periodically to ensure conformance to Quality Policy.
• Periodic Customer Satisfaction surveys and complete Feedback loop

Quality Policy

Poornam Info Vision is committed to

• Provide software development services, prompt Technical support and Server administration that delight the customer,
• Comply with the requirements of ISO 9001:2000 and
• Continually Improve the Quality Management System through periodic reviews at appropriate levels.

Quality Objectives

• Fulfilling 95% Customer Satisfaction for 2008
• Continual improvement by introducing 3 new innovations in service every year.
• Retain at least 90% customer base in 2008.
• 65% growth in revenue for 2008.