Features
- Spam Root Cause Identification
- Stop spamming
- Provide a plan of action to prevent similar spamming in future.
- 14 days “Bobcares Assurance”
- 1 hour Response time gaurantee
FAQS
1 )
Why should I choose ‘Spam Killer’ Package?
Why should I choose ‘Spam Killer’ Package?
With every hosting service, there is spam. Spam affects your business in several ways. Some of them are listed below.
* Outgoing spam from your server could lead to blacklisting of your server ip by the Dynamic Blacklists, which blocks out all the emails that originates from your server. In the worst case scenario, your Data center may completely null route your ip, which could lead to complete downtime for your customers.
* Both incoming and Outgoing spam means more resources being used up by your server, and that in turn affects the performance of your mail service as well as the other services installed on your server like web, database, FTP etc. In the worst case scenario, it can even lead to complete server downtime.
* Both incoming and outgoing spam uses up more bandwidth which leads to slower network connection to/from your servers and a heavier bandwidth bill for you.
* If your servers are reported for spam emails multiple times, there is a chance that your hosting company itself may be bashed in public forums, which inturn leads to lower customer confidence.
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2)
Does this package cover all mail servers?
Does this package cover all mail servers?
Yes, this package does cover all the mail servers used on Linux/FreeBSD/Windows
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3)
What is the significance of 14 days “Bobcares Assurance” ?
What is the significance of 14 days “Bobcares Assurance” ?
14 days Bobcares Assurance gives you the assurance that in the rare scenario of a similar spamming happening on your server in the 7 days after the ticket closure date, we’ll fix it for you without charging you extra.
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4)
Is there a package that provides me with spam mitigation option 24×7?
Is there a package that provides me with spam mitigation option 24×7?
Yes, our monthly server management plan provides that option. :)
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5)
How many servers are included in this plan?
How many servers are included in this plan?
This is a per server plan.
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6)
How can I trust the quality of work ? And how can I be sure that Bobcares handles my confidential data in a secure manner?
How can I trust the quality of work ? And how can I be sure that Bobcares handles my confidential data in a secure manner?
Bobcares is certified with ISO 9001:2000 for quality by AQA (American Quality Assessors) & ISO 27001:2005 for Information Security by BS (British Standards).
The Quality Certification conveys that all tasks performed on your server have already been tried and tested.
The Information Security Certification ensures that any confidential information provided to us by our clients are always secure, using strict privilege management policies. Any work done on your server is completely recorded using our logging software, thus ensuring that we are completely accountable for it.
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