Features
- DDOS Source Identification
- DDOS Mitigation using software firewall
- 7 Days Bobcares Assurance
- 30 Minutes Response Guarantee
Addons
- 30 days Premium Bobcares Assurance Package @ $49
FAQs
1)
What is DDoS?
A denial-of-service attack (DoS attack) or distributed denial-of-service attackDDoS attack) is an attempt to make a computer resource unavailable to its intended users. This is usually done by flooding the target computer with malicious traffic disrupting productivity & availability of data.
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2)
What does the DDOS Mitigation package mean to me?
When your server is under severe DDOS and is causing downtime for your customers, The DDOS mitigation experts from Bobcares will help you. Once you signup for this package, your request will be automatically forwarded to our DDOS mitigation team. The team identifies the root cause of DDOS and makes your website accessible to legitimate customers.
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3)
So, what is the real difference in the packages offered by Bobcares? I see many similar packages by other service providers as well.
Normally, DDOS mitigation packages involve installing standard tools to take care of DDOS. But, the efficiency of such packages are not that great for the following reasons.
* False positives will be detected, which leads to blockage of genuine requests
* Many invalid requests will go undetected
Bobcares DDOS mitigation team works differently for different DDOS attacks. We first analyze the root cause of the DDOS using packet sniffing tools and system logs. If needed, we even go to the extent where we write our own DDOS mitigation script customized for the server which is being attacked. This gives you the best DDOS mitigation a software can provide you with. The percentage of genuine requests getting blocked will be minimal in this case.
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4)
What does 7 day “Bobcares Assurance” mean?
7 day guarantee implies that we’ll work on your server in the rare scenario where the same problem repeats in the next 7 days after the closure of the ticket without charging you anything extra.
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5)
How can I trust the quality of work? And how can I be sure that Bobcares handles my confidential data in a secure manner?
Bobcares is certified with ISO 9001:2000 for quality by AQA (American Quality Assessors) & ISO 27001:2005 for Information Security by BS (British Standards).
The Quality Certification conveys that all tasks performed on your server have already been tried and tested.
The Information Security Certification ensures that any confidential information provided to us by our clients are always secure, using strict privilege management policies. Any work done on your server is completely recorded using our logging software, thus ensuring that we are completely accountable for it.
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