Features
- Webmin/Usermin Installation
- Apache / DNS / MySQL / FTP / PHP / SMTP/POP Installation + Integration to Webmin
- Firewall Installation And Configuration
- Basic Server Hardening
- Helpdesk Installation
- 30 days Bobcares Assurance
Addons
- Comprehensive Server Hardening at a discounted rate of $50
FAQs
1)
Which specific software are being used for essential services?
Which specific software are being used for essential services?
Any software that is supported by webmin, which is classified as the essential services listed above will be installed. Either we select a configuration which we feel is the best for you or you can give your own requirements. Below are the common software we use for mail, FTP, DNS
SMTP ==> postfix, qmail
POP/IMAP ==> Dovecot
DNS ==> Bind
FTP ==> Proftpd, WU-FTPd
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2)
Which Helpdesk do you install along with this package?
Which Helpdesk do you install along with this package?
By default, we provide you with one of the 3 options
- OSTicket
- OTRS
- Troubleticketexpress
But, in case, you need another licensed Helpdesk installed, like kayako, smartertrack we can install that for you, provided you purchase the license for these software.
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3)
What does 30 days Bobcares Assurance mean?
What does 30 days Bobcares Assurance mean?
30 days “Bobcares Assurance” is a unique assurance given by Bobcares that in the rare case of the HA system failing due to the initial setup, Bobcares will make sure that it’s resolved without charging you anything extra. The Assurance is valid for 30 days from the closure of the work.
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4)
How can I trust the quality of work ? And how can I be sure that Bobcares handles my confidential data in a secure manner?
How can I trust the quality of work ? And how can I be sure that Bobcares handles my confidential data in a secure manner?
Bobcares is certified with ISO 9001:2000 for quality by AQA (American Quality Assessors) & ISO 27001:2005 for Information Security by BS (British Standards).
The Quality Certification conveys that all tasks performed on your server have already been tried and tested.
The Information Security Certification ensures that any confidential information provided to us by our clients are always secure, using strict privilege management policies. Any work done on your server is completely recorded using our logging software, thus ensuring that we are completely accountable for it.
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