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Helpdesk Support
To maximize the value of your software, you need timely support and expertise—whether you are a shared Web Host, sell dedicated servers, or you simply need help with your server.
With Bobcares range of flexible support programs, you get the level of help you need to meet your business objectives.
Bobcares is committed to offering comprehensive 24x7 technical support programs and server administration services to Web Hosts and Data-centers. These technical support plan offerings are designed to help you get the answers you need, when you need them, maximizing your investment!
The Bobcares Advantage
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Per Ticket Plan
$25.00 Setup Fee
This plan is eligible for a FREE 7 day Trial!
Don't miss this limited time offer!! All sign ups for the Per Ticket Plan can
now avail of our Proactive Server Management plan at a 50% discount!!
Pay Per Server Plan
$25.00 Setup Fee
As low as: $179.00 /server/month
The combined expertise of 300+ engineers of Bobcares, makes up a formidable talent pool, that can handle just about any technical challenge of Web-Hosting. Each Engineer, draws knowledge from our internal knowledge base that has solutions to all common issues faced in a web-hosting environment.
Startup Plan
$25.00 Setup Fee
The startup plan supports unlimited customer issues for a single server at an unbelievable rate of $100.
With Bobcares, your customers get superior Service while you concentrate on building your business.
Sleepwell Plan
$25.00 Setup Fee
Bobcares Team works as your 12 hour Night Shift staff. This plan supports unlimited Customer issues per server for 12 hours, 7 days a week..
Reseller Plan
$25.00 Setup Fee
As low as: $1.00 /hosting account per month
You can offer 24/7 professional support to your customers with the solid support of Bobcares Team.
Choose the Reseller plan to support unlimited customer issues per hosting account per month. Prices are per hosting account.
Parallels Plesk Business Plans
Setup Fee : $25.00 /server/mo
Parallels Plesk Ticket Block Plan
Setup Fee : $25.00 /server/mo
Parallels Plesk Startup Plan
Setup Fee : $25.00 /month
This plan is applicable for a single server with 100 domains max.
Parallels Virtuozzo Container Startup Plan for VPS Owners
$25.00 Setup Fee
A VPS, typically replicates the features of a dedicated server although it shares the actual physical server hardware with other VPS customers.
Bobcares works as your VPS support team for 10 issues in the VPS node and handles all Level1 and Level2 tickets that come into your helpdesk for a maximum of 60 accounts in the VPS node
The Startup plan is limited to One VPS node per host
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