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How to fix the error “A dns entry for the domain already exists”

"A DNS entry for domain.com already exists, You must remove this DNS entry from all servers in the dns cluster to proceed."

 

Resellers and server owners in cPanel/WHM servers come across this error message when creating domains in their server.

As part of our Outsourced Technical Support for web hosts, we routinely resolve such cPanel/WHM account related errors.

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cPanel DNS cluster – The Pros and the Cons!

A slow website can harm your business as much as a broken site – And you wouldn’t want either of these to happen to you!

That’s where clusters and High Availability setup helps.

As part of our Dedicated Support Services, we configure and maintain High availability clusters for our customers who are web hosts.

A commonly configured one is the cPanel DNS cluster.

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5 causes for “SMTP error from remote mail server after RCPT TO” error, and the fixes

Email errors can be really bothersome – they can hit you hard and unexpected, when you attempt to send an urgent mail.

As part of our Outsourced Hosting Support services for web hosting providers, we resolve email errors faced by website owners. (more…)

How to speed up your website by 50%

Google hates websites that takes over 200 ms to load. The end result? A huge drop in your page rank and visitors abandoning your websites.

How to speed up your website?

If you notice website slowness, act quickly before Google acts. Here’s our tried-and-tested 10 point checklist to speed up your website in no time. (more…)

Quickly fix WordPress 404 error in websites

Quickly fix WordPress 404 error in websites

WordPress is a commonly used and easily manageable CMS software for websites. But a simple configuration error can end up breaking the website.

404 error usually happens in websites when there is a broken link or missing page in it. A website with broken links would not appeal to the visitors and you’d lose business. (more…)

cPanel temporary URL – How to temporarily access your web sites!

cPanel temporary URL – How to temporarily access your web sites!

At Bobcares, we often deal with account migrations for web hosts, in our role as Outsourced Tech Support engineers. A common concern users have during such migrations is a way to verify their websites before they go live.

Today, we’ll discuss about how to temporarily access websites in two ways – Using cPanel temporary URL and local DNS hosts file – and our recommendations regarding the two options. (more…)

Linux server hardening – Shield your servers from 3 kinds of threats

Linux server hardening – Shield your servers from 3 kinds of threats

Every web server has two environments associated with it – internal (software and users) and external network. An undetected threat in any of these areas can pose a security menace to your server.

In our role as Outsourced Tech Support for web hosts, we perform Linux sever hardening to protect our customers’ servers. Today we’ll see the 3 categories of server threats which we tackle in our services. (more…)

Outsourcing help desk support? Use SMART metrics to measure support quality

Outsourcing help desk support? Use SMART metrics to measure support quality

Many server owners often tend to see a help desk system just as an interface between the customers and the company and ignore the fact that it is in fact, a treasure box full of data.

Web hosts who look out for ways to cut cost and run leaner, should focus on outsourcing help desk services to industry experts, who would help you take the apt business decision based on your help desk data.

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How to speed up Apache webserver for maximum Performance

How to speed up Apache webserver for maximum Performance

These days, everyone expects sites to be super fast. For instance, Google’s LightHouse audit tool recommends that a page should load within 1.2 seconds.

Yes, 1.2 seconds sounds steep, but what if your competitors heed that advice? They are likely to get better SEO ranks, and customer visits. (more…)

Web host support – Setting up customer support for Newbie web hosts

Web hosting is a highly competitive field. A newbie web host may face many challenges and dilemma in their initial stages, before they can find their feet in the market.

One such major decision making aspect is providing web hosting support for your end customers. Quality support increases customer retention, which is as important as new customer acquisition. (more…)