Tired of managing your hosting business all alone? Struggling to retain your support staff? Need a peaceful break from your hectic schedule? Weary of poor quality support?
In our role as Web support specialists, we resolve and prevent service errors in both Linux and Windows servers. Recently we were contacted by a Windows server owner who was getting “HTTP Error 503. The service is unavailable” in his websites.
Upon examining the EventViewer logs, we could see the error “A process serving application pool ‘plesk(default)(4.0)(pool)’ suffered a fatal communication error with the Windows Process Activation Service”. (more…)
WordPress is the most widely used CMS for websites. Sending out mails from WordPress is required in scenarios such as contact form submissions or password resets.
‘SMTP connect() failed‘ is a commonly encountered error in WordPress, due to which emails fail to be send from your WordPress site.
[Fri Jul 15 16:03:06 2016] [error] [client 91.***.**.**] ModSecurity: Access denied with code 403, [Rule:'ARGS|!ARGS:/page_content/|!ARGS:file|
This is a common error faced by web hosts, website owners and server owners. It means that the mod-security rules in the web server are blocking access to the users who try to access any URL in their site. (more…)
[FAIL] Starting MySQL database server: mysqld . . . . . . . . . . . . . . failed
Many a times, you’d have come across this message in your server while trying to restart the database server.
Our Dedicated Server Admins support the server infrastructure of several web hosting companies, and this is a common issue we’ve seen in many Linux servers.
Here, we’ll see the common causes and solutions for ‘Mysql failed to start’ issues.
Web hosting is a highly competitive field. A newbie web host may face many challenges and dilemma in their initial stages, before they can find their feet in the market.
One such major decision making aspect is providing web hosting support for your end customers. Quality support increases customer retention, which is as important as new customer acquisition. (more…)
In our role as Server Administrators for website owners, server owners and hosting companies, we perform a wide range of tasks, from hack recovery to resolving server errors.
Recently we were contacted by a Microsoft Exchange server owner, who was getting blank page in OWA. OWA is the Outlook Web Access for Microsoft Exchange users to view their emails. (more…)
In our role as Server administration specialists for server owners, database errors are something that that we resolve for them. A commonly reported one is the MySQL ‘Too many connections’ error. (more…)
One of the world’s longest lived malware networks, Eitest network is offline now. But the infection is still active and can affect servers running malicious and vulnerable code.
When the EITest infrastructure was discovered in 2011, it was not foreseen that cyber criminals would start using it as a TDS botnet. Today, we’ll see what is Eitest infection, and how your server can get affected by it. (more…)
You can spin up a Docker container in a few seconds. A quick “docker run” command, and voila, your shiny new app is online. But this simplicity often leads to a performance bottleneck – High Disk Space usage.
Docker focuses on fast container deployment, and doesn’t focus much on disk space management. That’s why manual intervention is required to manage disk space in Docker machines. (more…)