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Linux server hardening – Shield your servers from 3 kinds of threats

Linux server hardening – Shield your servers from 3 kinds of threats

Every web server has two environments associated with it – internal (software and users) and external network. An undetected threat in any of these areas can pose a security menace to your server.

In our role as Outsourced Tech Support for web hosts, we perform Linux sever hardening to protect our customers’ servers. Today we’ll see the 3 categories of server threats which we tackle in our services. (more…)

10 ways how server security services can protect your servers

10 ways how server security services can protect your servers

Everyday, around 30,000 websites are getting hacked (source Sophos Lab). You wouldn’t want your business to be one among them. With new malware and threats emerging on a daily basis, one should always be on a constant alert.

By hiring an expert server security services, you can prevent a security attack before it strikes your servers. Bobcares helps server owners protect their servers from all sorts of exploits.

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Trying to Disable cPanel firewall (cpHulk)? Read this first if you’re a Web or VPS host

Trying to Disable cPanel firewall (cpHulk)? Read this first if you’re a Web or VPS host

Bobcares.com provides white-labeled end-user tech support to hosting providers. Some of our customers use cPanel & WHM servers, and in these servers end-users often complain about IPs blocks due to cPanel firewall (aka cpHulk).

In support tickets, users often request disabling the cPanel firewall, but we advice against it.

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Is your cPanel firewall causing frequent connection timeout issues for your customers?

Web hosts lose thousands of dollars to server attacks. Data loss and downtime badly affects hosting credibility. Securing web servers from attacks is crucial for business success.

In our role as Outsourced hosting support specialists for web hosts, ensuring fool-proof server security is a major task we do to protect servers from hacks.   (more…)

Locked out of WHM? Gain access to your WHM with these simple steps

Locked out of WHM? Gain access to your WHM with these simple steps

One of the best practices in server management services is to secure your servers to protect it from hacks or attacks. But sometimes you secure it so well that you may accidentally lock yourself out from the server.

Wrongly entering your account password multiple times can exceed the allowed login limits set for your server and WHM and thus can lock you out from the server. (more…)

How to resolve ‘Outlook cannot connect to SMTP server’ error

How to resolve ‘Outlook cannot connect to SMTP server’ error

Often web hosts get contacted by account owners who are unable to send or receive emails via Outlook. The error message they see in their Outlook would be:

Task 'account@domain.com - Sending' reported error (0x80042109) :  "Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or internet service provider (ISP)."

In our role as Website Support for web hosting companies, this is a concern we quickly resolve for users who have email accounts hosted in the customers’ servers.  (more…)

A complete 14 point guide to secure cPanel servers

Security is one of the major concerns we tackle in our Outsourced hosting Support for web hosting companies. Server compromises can lead to financial loss and affect the business credibility.

With our expertise managing hundreds of cPanel servers for web hosts, we have been able to identify and address all the security loop holes that can happen in a cPanel server. (more…)

How to configure firewall in Linux servers

How to configure firewall in Linux servers

When you hear the term “hacker”,  you picture a computer whiz kid in a dark room, typing away mysterious code on a green lit computer – or that’s what the popular image is.

The depiction of a hacker may change, but one thing is common – They all attack from a remote location over the network. No one pictures a hacker physically accessing your server to steal the data. (more…)

Hardware vs Software firewall: A brief comparison

Hardware vs Software firewall: A brief comparison

“Google has listed your server as a malware source! Its been hacked into, and is being used to spread malware!”

I’m sure this is a message that you never hope to get in your mailbox. But, how confident are you about your server security?

One of the most important mitigation steps against hacking attempts and malware attacks as proposed by Gartner technology research group is the use of firewalls.

The report shows the necessity to employ firewall as a security layer for our servers. Firewalls come in two broad categories: Hardware and Software. Making this choice is primarily a factor of what your requirements are and what your budget is. (more…)

Anti malware security for web hosting servers – Securing Apache in cPanel, Plesk or DirectAdmin to avoid website blacklist

In a previous post we gave an overview on how Bobcares help desk support services has been able to prevent website blacklisting in popular website reputation lists. But that’s not all. Even PC anti-virus suites can block websites if malicious code is found in them.

Search engines and PC anti-virus like Google, Bing, Norton Safe Web or McAfee SiteAdvisor blacklists a website if malware is detected in them. Most websites are infected with malware due to insecure web apps, login details disclosure or insecure web server configuration.

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