For large Cpanel web hosting providers, manually managing invoice generation, server additions, account creation, deletion, etc. is a tedious task.
Billing automation tools like “WHMCS” help Web Hosts to complete these tasks in a jiffy.
But, sometimes a version conflict between WHMCS and cPanel or security settings at the cPanel server can result in errors.
“Failed: Array” is a common error reported by web hosts when adding new cPanel servers to WHMCS.
At Bobcares, we resolve such errors as part of our Outsourced Technical Support for web hosting providers.
WordPress website owners prefer the built-in “wp_mail()“ function, because they can send emails easily.
But, sometimes wp_mail() function doesn’t work properly due to server security restrictions, IP blacklists, etc.
“My wp_mail() function not works” is a common problem raised by WordPress owners.
At Bobcares, we resolve such WordPress errors as part of our Outsourced Technical Support for web hosting providers.
PHPMailer is a great tool to send emails safely and easily using SMTP authentication.
But, sometimes this may fail due to incompatible server settings or incorrect SMTP configuration.
“smtp error: could not authenticate” is one such problem reported by website owners when using PHPmailer to send emails.
At Bobcares, we resolve such email errors as part of our Outsourced Technical Support for web hosting providers.
Maintaining business systems can be really hard.
When it comes to billing software like WHMCS, security is a crucial aspect. You can’t take risk with sensitive information like customer data, credit card data, etc.
At Bobcares, our Dedicated Server Engineers periodically review and update all critical software to secure the information stored in it.
“Insecure Permissions Check” is one such security warning that we often fix when auditing WHMCS software.
Migrating the entire domain is pretty easy with Plesk Migration tool.
At times, when customer changes only their email provider, there is a need to migrate only email contents.
Doing this selective migration may not be easy and often end up in broken email accounts.
At Bobcares, we help website owners to do selective migration as part of our Dedicated Support Services for Web Hosting providers.
Today, we’ll discuss the steps involved in migrating emails under the domain to a Plesk server.
"My WordPress site is getting lot of bad gateways when trying to edit the back end. Please fix."
Recently, we were contacted by a customer who was getting PHP 502 bad gateway error when trying to update his website.
In our role as Technical Support Services for web hosting companies, configuring and managing the web servers for best performance, is a major task we do.
Resolving web server errors forms a part of this service. Today, we’ll see how we fix 502 gateway errors in our customers’ servers.
My Magento connect panel shows “Invalid login credentials”. I checked the username and password 10 or 20 times and it’s correct. Please help!!
That was a recent support request we received at our Outsourced Tech Support services where we resolve support queries for web hosting providers.
The Magento Connect panel shows the error “Invalid login credentials” even though he used the correct logins every time.
What’s wrong here?
WHM’s transfer tool is a great way to migrate accounts from DirectAdmin to cPanel.
Often, when the website content is very large, migration with this transfer tool can fail. Here, one possible workaround is to migrate account manually.
At Bobcares, we help server owners with manual account migration as part of our Dedicated Hosting Support Services.
Today, we’ll see the actual steps involved in DirectAdmin to cPanel migration with minimal downtime.
Email errors are quite confusing.
“550 5.4.1 Relay Access Denied” is one such error you see in Office 365 servers.
Here, you know that something is not proper as you see “Access Denied” in the error, but not sure where’s the problem.
At Bobcares, we often resolve such email errors as part of our Technical Support Services for web hosting companies.
“I just want to let you know that next week we should be getting higher amount of traffic to our site… Do you think our site can handle if there are 4000 sessions within an hour?”
Recently we were contacted by a server owner who wanted to improve his web server performance to handle 4000 requests in 60 minutes.
The customer had a cPanel server. In our role as Technical Support Services for web hosting companies, reviewing and configuring suitable infrastructure for their business, is a major task we do.
Today, we’ll see how we helped him ensure stable performance in his cPanel server with the help of Nginx web server.