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How to fix OnApp error “Access Denied as your IP is not white-listed”

How to fix OnApp error “Access Denied as your IP is not white-listed”

Login failures are not new. It can happen due to wrong login details stored in the browser, use of expired login details, or extra space in username or password.

However, for a web interface, login failures can also mean hack attempts. So, online systems apply various security policies to keep users safe. (more…)

5 reasons for error “Your PHP installation appears to be missing the MySQL extension” and how to fix it

5 reasons for error “Your PHP installation appears to be missing the MySQL extension” and how to fix it

Dedicated Support Engineers at Bobcares manage thousands of WordPress sites of web designers, digital marketers, online publishers, web hosts and more.

In these sites, this error usually comes up after a recent migration:

Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
 (more…)

Top 4 benefits of using a Dedicated Support Team

Running an online business is hard.

You need to ensure 100% uptime & blazing fast speed for your services, provide 24/7 super-fast tech support, and on top of all that you need to take care of sales, marketing, accounts, billing, staff churn, training, and what not. (more…)

How dedicated support staff helps you grow your business

How dedicated support staff helps you grow your business

Tired of managing your hosting business all alone? Struggling to retain your support staff? Need a peaceful break from your hectic schedule? Weary of poor quality support?

If the answer to any of these questions is a ‘yes’, it’s high time you consider hiring dedicated support staff for your hosting business needs. (more…)

How to fix error in Mysql “tablespace is missing for table XXXXX”

Here at Bobcares, our Hosting Support Engineers monitor & maintain servers of web hosts, digital marketers and other online businesses.

A vast majority of these servers use MySQL as the database server, and a common error seen in them is:

1812 Tablespace is missing for table XXXX

(more…)

LiteSpeed vs Apache – What’s best for you?

It’s a classic tale of the Reigning Champion vs the New Comer.

Every Linux web server comes pre-installed with Apache. Unless you really dig in and look for alternatives, you are not likely to even know about Litespeed.

But still, here you are. Looking at how well Litespeed compares with Apache.

(more…)

Dedicated vs Shared support services – What should you choose and why

Every business comes to a point when it must hire extra staff to support its growth.

Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more.

(more…)

What is Dedicated support (aka Dedicated service)?

Running a business isn’t easy. There are a hundred things you need to take care of. It includes billing, sales, marketing, tech support, store management, and more.

That is why many companies outsource at least a part of their business activities to an external company. (more…)

Top 5 reasons for WordPress error “client denied by server configuration” and how to fix it

Here at Bobcares, our Hosting Support Engineers provide tech support to VPS providers, Cloud hosters, and other online service proiders.

We help VPS users resolve their server and web application issues by functioning as the tech support of our customers (the service providers).

In the line of our work, a common error we see in WordPress sites hosted on Apache servers is client denied by server configuration(more…)

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