Disk Quota Exceeded is a common error in Linux web hosting servers. Website owners see this error when they try to upload a file, send a mail or update a database. (more…)
As a Server Management company, we monitor and maintain web hosting servers of digital marketers, web designers, web hosts, and other web solution providers.
Some of our customers use Plesk as the web hosting control panel, and we often fix load issues, backup errors and more to keep their services reliable.
Today, we’ll take a look at how we fixed a high load average issue in a Plesk server.
Server monitoring services are a dime a dozen. You get an alert when a service (HTTP, SMTP, etc.) goes down. But is that enough for you to keep your server safe and secure?
What if your server is vulnerable to a new software bug, or what if someone is trying to brute force your password? Wouldn’t you want to know, and take action?
That is why Server Security Monitoring is important. (more…)
In our Server administration services, we perform a wide range of tasks from server hardening to service optimization. Kernel updates are vital in our services, especially in scenarios where a vulnerability or exploit make the servers susceptible to hacks.
We perform kernel updates in all Linux flavours, and the procedure varies with the type of the OS installed in the server and its version. If not done with proper planning and caution, a kernel update can mess up with your server.
Bobcares.com provides white-labeled end-user tech support to hosting providers. Some of our customers use cPanel & WHM servers, and in these servers end-users often complain about IPs blocks due to cPanel firewall (aka cpHulk).
In support tickets, users often request disabling the cPanel firewall, but we advice against it.
Web hosts lose thousands of dollars to server attacks. Data loss and downtime badly affects hosting credibility. Securing web servers from attacks is crucial for business success.
Are your servers crashing often? Do you see intermittent errors in websites? In our role as Outsourced hosting support specialists for web hosts, our key priority is not to let our customers face such issues.
An outdated server software, application error, abusive processes, anything can trigger an error in a website or cause a server crash. Lack of adequate disk space in the server is one such trouble-maker.
Fixing email error “435 Unable to authenticate at present” in cPanel, DirectAdmin, Ajenti and other Exim servers
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers.
Many of our customers use Linux servers that run Exim as their mail server. Exim is usually present in web control panels such as Cpanel, DirectAdmin, Ajenti and more.
A common email error that we see in these servers is 435 Unable to authenticate at present. This is faced by email users when they try to send SMTP authenticated mail through the Exim server either through webmail (eg. Horde) or from an external mail service provider (Eg. Google’s Gmail). (more…)
Bobcares.com provides outsourced hosting support to web hosting companies. As part of our work, we help web hosting companies keep their servers upgraded and patched to the latest version.
In some cPanel/WHM and CentOS servers, we’ve faced the error Error: xz compression not available when performing a distribution upgrade. (more…)
Imagine that you are in the midst of an Ad-campaign and is dependent too much on e-mails. What if your mail server suddenly goes down and it majorly affects your business? Obviously, you’d be frustrated.
Server uptime is therefore, always the utmost priority in web hosting services. A single prolonged server downtime is sufficient to throw you out of your business. To stay competitive in business, you’ve to ensure 99.99% uptime to your customers.
A 99.99% uptime means a total of not more than 54.84 minutes of downtime in a year. As anything from a network issue to a bad hard drive can lead to a downtime, having an effective server monitoring service is vital to ensure this uptime. (more…)