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How to fix OnApp error “Access Denied as your IP is not white-listed”

How to fix OnApp error “Access Denied as your IP is not white-listed”

Login failures are not new. It can happen due to wrong login details stored in the browser, use of expired login details, or extra space in username or password.

However, for a web interface, login failures can also mean hack attempts. So, online systems apply various security policies to keep users safe. (more…)

5 reasons for error “Your PHP installation appears to be missing the MySQL extension” and how to fix it

5 reasons for error “Your PHP installation appears to be missing the MySQL extension” and how to fix it

Dedicated Support Engineers at Bobcares manage thousands of WordPress sites of web designers, digital marketers, online publishers, web hosts and more.

In these sites, this error usually comes up after a recent migration:

Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
 (more…)

Dedicated vs Shared support services – What should you choose and why

Every business comes to a point when it must hire extra staff to support its growth.

Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more.

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What is Dedicated support (aka Dedicated service)?

Running a business isn’t easy. There are a hundred things you need to take care of. It includes billing, sales, marketing, tech support, store management, and more.

That is why many companies outsource at least a part of their business activities to an external company. (more…)

How to fix “508 Resource Limit Is Reached” error in CloudLinux + cPanel/WHM servers

How to fix “508 Resource Limit Is Reached” error in CloudLinux + cPanel/WHM servers

Almost every webmaster starts hosting their website using a shared hosting account. It is a very cost effective method, but sharing resources with other customers can sometimes lead to slow site speed. Over the years, several methods were invented to ensure fair share of resources for everyone in a shared hosting server. One such method is resource usage limitation. (more…)

Fixing Nginx Docker error “16440 upstream prematurely closed connection”

Here at Bobcares, we help Website owners, SaaS providers and Hosting companies run highly reliable web services.

One way we achieve that is by having server experts monitor production servers 24/7 and quickly resolving any issue that can affect uptime.

Recently, engineers at our 24×7 monitoring service noticed that a site hosted by our customer in a Docker server was offline. (more…)

A webmaster’s handbook on SSL certificates

A webmaster’s handbook on SSL certificates

In the world of eCommerce, security is paramount. Fear of fraud continues to keep millions of consumers from shopping online. SSL Certificates give you an easy, cost-effective way to protect your visitors and earn their trust. (more…)

3 ways to find the best outsourced support services

24/7 tech support is pretty much the standard in web hosting and allied industries.

Customers will need support at 3:00 am in the morning, on a Sunday, or even on New Years eve. (more…)

How to find the best Help Desk Support Company

24/7 support is pretty much a minimum requirement in web hosting and allied industries.

Customers may need tech support at 2:00 am in the morning, on a Saturday, or even on Christmas night.

But of course, you need your time off, and that’s why it is important to find a tech support partner. A help desk support company that can take care of your customers when you are away.

(more…)

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