At Bobcares, we often deal with account migrations for web hosts, in our role as Outsourced Tech Support engineers. A common concern users have during such migrations is a way to verify their websites before they go live.
Today, we’ll discuss about how to temporarily access websites in two ways – Using cPanel temporary URL and local DNS hosts file – and our recommendations regarding the two options. (more…)
Spam mails are more than a mere nuisance for web hosts. When a server is spammed, valid mails get lost or delayed indefinitely in the pool of spam mails.
Equally panicky situation is outbound spamming from your server. Your mail server IP can easily get blacklisted, causing email delivery failures for your customers.
cPanel is one of the commonly used control panels in web hosting servers. For web hosts to provide a smooth hosting experience to their customers, an efficient cPanel server management system has to be in place.
Every server require regular maintenance and constant monitoring to prevent a sudden crash or a downtime that can adversely affect the customer businesses hosted in it. (more…)
Web hosts lose thousands of dollars to server attacks. Data loss and downtime badly affects hosting credibility. Securing web servers from attacks is crucial for business success.
In our role as Outsourced hosting support specialists for web hosts, ensuring fool-proof server security is a major task we do to protect servers from hacks. (more…)
What all data should I backup? How often should I backup? How long should I keep the backup data? Where should I store the backup data?
These are some of the common questions web hosts have, while deciding on a cPanel backup management system. In our role as Outsourced Tech Support for web hosts, we relieve them off such worries and implement a fool-proof backup system for their servers. (more…)
Web hosts can never shun server security! Majority of them have setup firewalls such as CSF/LFD to protect their cPanel servers by blocking IP addresses of attackers or malicious users.
But we’ve seen many cases where these firewall settings are not proper, blocking even valid users who try to access their websites. Users then approach web hosts, complaining about site unavailability.
PHP is a commonly used scripting language for websites, and its configuration settings can be managed using a server-wide php.ini file.
Most shared hosting providers enforce server-wide php ini settings on all users. But some software such as WordPress, Joomla, etc. require custom PHP ini for websites. (more…)
‘550 Relay Not Permitted’ is a common error message in email programs when users attempt to send mails without proper authentication. This is a security measure to protect mail server from open relay.
In our role as Dedicated Support Specialists for web hosting companies, we see this error often reported by website owners.
Debugging and fixing email errors is a common task we perform in our Outsourced Web Hosting Support services provided to shared server owners.
Among the common mail server errors, ‘403 4.7.0 TLS handshake failed’ error happens when a sender tries to send mail to a recipient using secure TLS protocol. (more…)
Secure transmission of data requires encrypting the data in many ways. Ciphers are the tools used for data encryption. RC4 is one such cipher.
RC4 generates a stream of pseudo-random bits. These bits are combined with plain text using ‘bit-wise exclusive-or’ pattern to produce the encrypted message, which is transmitted in TLS connections. (more…)