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Customer Portals – Self help Portals add value to Customer Service
Every industry looks forward to improving its customer experience by introducing new tools and software. This applies to the Hosting Industry as well. In the Web Hosting field, what would make a host stand apart from the rest would be the tools and the software that...
BOBCARES at PARALLELS SUMMIT 2009
Bobcares will participate in the Parallels Summit 2009, the annual conferance organized by Parallels. Bobcares will be exhibitor at the event. The Fourth annual Parallels Summit, a stimulating and dynamic event for technical and business people, will be held at the...
NAT Simplified : Configuring and Deploying Network Address Translation
NAT - Network Address Translation, is a term that comes across regularly in the production environment. Here, I would like to explain the steps that you need to follow, in order to implement NAT in a Windows 2003 Server. The steps are fairly simple and if you already...
Reducing Support costs with Bobcares – a Business plan comparison for Web Hosts
If you were to glance through any Web Hosting Business plan, you'll notice a prominent operational expense for Technical Support. Staff cost is usually the Number One operational expense for a Web host, which is followed by Server purchases and Bandwidth. Why? This is...
The Value and Role of ISO Audits in Quality Assurance
Why do business with an ISO certified company? ISO 9001 certification is the international language of quality. An organization with ISO certification stands out from others in the competitive market. You don’t require to give a second thought about doing business...
SoftLayer partners with Bobcares
Bobcares is now a certified service partner of SoftLayer Technologies, Inc. Bobcares is the trusted name in Customer Support and Services to Web Hosts, and directly manages over 3.5 million websites around the world, providing Linux and Windows administration...
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