by Reeshma Mathews | Mar 28, 2018 | Technical Support
A decade back, 24/7 hosting support was considered a premium service offered by large web hosts. Not anymore. Now almost everyone seems to offer 24/7 hosting support. How can you stand out from the crowd? Maintaining 24/7 hosting support can be costly, AND it can be a...
by Reeshma Mathews | Dec 28, 2017 | Server Administration
When you need to focus on your business, whether it is to establish a new one, or scale it up, outsourcing is a great option. You get professionals to deliver great support to your customers, while you spend time on issues that absolutely need your attention. But all...
by Visakh S | Oct 14, 2017 | Server Management
24 hour tech support is now a standard feature offered by every web hosting company. But some companies do it better than others, and attract customers in droves. The winners make fewer mistakes, and focus on a few key areas that makes customers loyal to the company....
by Reeshma Mathews | Oct 11, 2017 | Technical Support
What distinguishes the best hosting support? Is it technical expertise? Communication skills? Bobcares provides outsourced technical support for hundreds of web hosting companies, and over many years, we’ve seen 3 core qualities that marks the best team. Core...
by Reeshma Mathews | Oct 11, 2017 | Technical Support
It is easy to get cheap deals from support service providers, but what if their poor quality costs you your valuable clientèle? While cost is one major deciding factor, a more important factor to consider, is their support quality. When you choose a superior quality...
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