Customers need instant gratification. And the best way to provide it, is via phone.
But often, hosting providers get apprehensive about providing it, due to the cost and the overhead involved in the process. That’s where phone support outsourcing helps your business.
It is easy to make or break a customer relation over phone. A customer who experiences good quality support from you, would not only stick on to your business, but also helps promote your business by sharing their good support experiences with others too.
But what if your services are not available when your customers need it? They’d soon leave you for your competitors, or share poor reviews about your hosting. That’s where Bobcares’ after hours phone services help web hosts.