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cpanel backup configuration


How to fix cPanel backup error ‘Connection to remote server stalled’

How to fix cPanel backup error ‘Connection to remote server stalled’

Backups can be stored in any location, from the same server to a remote one. For redundancy and better reliability, we recommend storing backups in remote locations.

Remote backups can be configured via FTP or other backup scripts. During the backup process, server attempts to transfer the backups to remote server via FTP or rsync. (more…)

How to backup cPanel server to avoid a business catastrophe

How to backup cPanel server to avoid a business catastrophe

Server owners often encounter disasters in the form of hard drive crash or network failure. To safeguard their business, its crucial for hosting providers to minimize the calamities caused, mainly downtime and data loss.

In our role as Outsourced Tech Support for web hosting companies, we manage hundreds of cPanel servers for them. Configuring and managing fool-proof backups is a critical activity in our cPanel server management services.

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No more “Sorry no backups” – Restore backups from any day using open source and cPanel backup utilities

“It makes no sense!”, so started a tech support chat one Tuesday morning. An e-commerce site had seen a sudden drop in online orders, and the reason was traced to Google branding it as a malware source. The web site looked perfectly normal, and the webmaster was frustrated that Google thought his site was infected. A quick check of the files showed malicious drive-by-download code inserted into all pages in the website. So, Google was indeed right.

For web site recovery, either we could clean all pages, re-upload the site files, or restore from backup. Cleaning the site would take the better part of a day, and re-uploading was not an option as the webmaster had only the files before he upgraded the CMS. We had a cPanel backup taken yesterday, and one from a week back. Yesterday’s backup was also infected, and the week old backup was too old as new products were added since then. With no other option, the week old backup was used, and site updates were applied again for a quick restore.

If only we had an arbitrary-day backup recovery system! This was not the first such issue, and it was time we did something about it.
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