Almost every webmaster starts hosting their website using a shared hosting account. It is a very cost effective method, but sharing resources with other customers can sometimes lead to slow site speed. Over the years, several methods were invented to ensure fair share of resources for everyone in a shared hosting server. One such method is resource usage limitation. (more…)
Here at Bobcares, our Dedicated Support Engineers maintain servers of web hosts, web designers, and other online businesses.
In cPanel and Plesk servers, a common error we see from LFD (Login Failure Daemon) is Suspicious process running under user XXXX. (more…)
Here at Bobcares, we provide Server Administration and Maintenance services to cPanel/WHM server owners.
An error we sometimes see in cPanel servers while trying to SSH is : “Resource temporarily unavailable.”
This error is usually accompanied by the error ‘too many processes’, while trying to do ‘sudo su -‘ command, which is used to elevate the privileges of a wheel user to that of a root user. (more…)
Many see cPanel multi server (aka cPanel cluster) as a way to prevent business downtime. The logic goes that even if one server fails, the other servers can keep websites and mail online. But, how true is that?
In our role as Hosting support specialists for web hosting companies, Bobcares engineers manage hundreds of cPanel servers. We setup and manage several cPanel cluster infrastructure as a part of this cPanel server management services.
cPanel is one of the commonly used control panels in web hosting servers. For web hosts to provide a smooth hosting experience to their customers, an efficient cPanel server management system has to be in place.
Every server require regular maintenance and constant monitoring to prevent a sudden crash or a downtime that can adversely affect the customer businesses hosted in it. (more…)
Are your servers crashing often? Do you see intermittent errors in websites? In our role as Outsourced hosting support specialists for web hosts, our key priority is not to let our customers face such issues.
An outdated server software, application error, abusive processes, anything can trigger an error in a website or cause a server crash. Lack of adequate disk space in the server is one such trouble-maker.
Internet is a very insecure place where anytime your server can get attacked, if not secured well. A brute force attack is one such attack that tries to login to your server by repeated password guessing attempts.
While the ideal way to prevent a brute force attack is to disable access to that service totally, it is not feasible in a public web hosting server which can get access from all over the world.
It is practically impossible to manually allow or deny each IP, from the whole range of IP addresses. That’s when a brute force protection tool becomes relevant. (more…)
While running a cPanel hosting business, many often you may get contacted by your customers who complain that they can’t access cPanel.
Inability to access cPanel can hinder with their website updates and other functions, thus causing customers to complain. In our role as Outsourced hosting support specialists for web hosts, we help resolve such issues for web hosts. (more…)
Bobcares.com provides outsourced hosting support to web hosting companies. As part of our services, we regularly update applications and operating systems of web hosting servers to keep them secure.
When executing a control panel upgrade in some cPanel/WHM servers, an error regarding Deprecated MySQL databases is sent as a mail: (more…)
Fixing email error “435 Unable to authenticate at present” in cPanel, DirectAdmin, Ajenti and other Exim servers
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers.
Many of our customers use Linux servers that run Exim as their mail server. Exim is usually present in web control panels such as Cpanel, DirectAdmin, Ajenti and more.
A common email error that we see in these servers is 435 Unable to authenticate at present. This is faced by email users when they try to send SMTP authenticated mail through the Exim server either through webmail (eg. Horde) or from an external mail service provider (Eg. Google’s Gmail). (more…)