by Visakh S | Aug 7, 2015 | cPanel
550: No such user here is a common error reported by cPanel users who primarily use an external mail server (like a corporate MX) to store their mail. These include users who are trying to setup a mail forward to an external mail server, those who recently migrated or...
by Visakh S | Jul 23, 2015 | cPanel
Customers who use Outlook to access email accounts hosted on cPanel/WHM email servers sometimes report the error 503 Valid RCPT command must precede DATA when trying to send their mails. This is often reported for servers in which SMTP authentication is enabled. What...
by Visakh S | Jul 15, 2015 | Plesk, Server Administration
Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors: The host ‘mail.domain.com’ could not be found. Please verify that you have entered the server name correctly. Account:...
by Visakh S | Jul 2, 2015 | Server Administration
For businesses that use SMS for business correspondence (eg., taking orders, getting instructions from customers, etc.), it is important to sync them with the official mail address. It allows easy sharing of client instructions, and facilitate faster service...
by Visakh S | May 16, 2015 | cPanel
2015-03-05 11:43:41 fixed_login authenticator failed for (ispip.net) ([XX.XX.XX.XX]) [YY.YY.YY.YY]: 535 Incorrect authentication data (set_id=user@domain.tld) In cPanel Exim servers, especially ones enabled with SMTP authentication, “535 Incorrect authentication...
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