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ftp tech support


Simple security for file upload – Enabling FTPS (FTP over SSL/TLS) in cPanel/WHM servers

Simple security for file upload – Enabling FTPS (FTP over SSL/TLS) in cPanel/WHM servers

FTP is a commonly used service by web users to transfer files, but it is inherently not secure. Stealing FTP login details is one of the most common ways by which websites are hacked.

It is easy for a hacker to sniff login details from an insecure network. In our role as Outsourced Tech Support services for web hosting companies, securing FTP server is a major task that we perform.

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How to fix “Fatal: unable to initialise SFTP on server” in Odin Plesk shared, VPS and dedicated servers

How to fix “Fatal: unable to initialise SFTP on server” in Odin Plesk shared, VPS and dedicated servers

Shared, VPS and dedicated server customers using Odin Plesk sometimes report inability to use SFTP. The error reported would be “Error: Fatal: unable to initialise SFTP on server: could not connect. Error: Could not connect to server“. SFTP allows customers to securely upload their website contents to the server, and protects them from password snooping. Failure to use SFTP forces them to use insecure channels. (more…)