by Manu Menon | Mar 5, 2024 | Latest, Outsourced Support
When you outsource customer service, means you are entrusting your customer care to an external agent. They will have the potential to substantially reduce overhead costs, resulting in savings of both money and resources and often alleviating a significant amount of...
by Manu Menon | Nov 19, 2022 | Latest, Server Management
Chatbots vs Human support is a modern era business topic. Through this article, let us look at a complete note on chatbots. We will also look at how chatbots can affect your business down. What is a chatbot and are they useful? A chatbot, at its most basic, is a...
by Nikhath K | Sep 20, 2022 | Latest, Outsourced Support
Businesses miss out tremendously when they avoid offering Live chat services to their customers. Most customers are used to getting used to real-time assistance at all at times. If they do not receive a query to their response, potential customers are likely to take...
by Nikhath K | Sep 19, 2022 | Latest, Outsourced Support
Live chat support has become an essential service on almost every website. It offers existing and potential customers a chance to have conversations in real-time with support agents. Live chat services help customers with their queries or issues. In other words, it...
by Nikhath K | Aug 20, 2022 | Latest, Outsourced Support
Many businesses turn to outsourcing Live chat support to reduce in-house support costs. Furthermore, it is a strategic process where the reins to Live chat support are handed over to the experts. Partnering with a reliable partner ensures the live chat support service...
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