“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or something?”
The above is a thanks reply one of our staff got after fixing an issue. While handling the outsourced customer support for web hosting companies of different sizes, our main focus is to create such delighted customers. (more…)
How outsourced customer support improves customer retention in your hosting business was last modified: July 14th, 2018 by Reeshma Mathews
Bobcares introduces its Live Chat support package this December. This white labeled chat support option, allows you to provide your customers with real-time responses to any queries they may have. This Christmas, Bobcares is also offering a 30% discount on the setup fees for its popular Proactive Server Mangement package.
Bobcares has now launched a live chat facility to answer sales queries. Want to know more about a Bobcares plan? Want to customize a plan to meet specific requirements? Go to bobcares.com and click on the “Live Chat” link at the top right corner of the page. A sales representative will be there to help. The sales team will be available via live chat from 9am to 5pm EDT, Mon- Fri. The “Live Chat” link will only be visible when a sales representative is available.
Want to know more about plans from Bobcares? was last modified: March 31st, 2018 by admin
Bobcares is a server management company that helps businesses deliver uninterrupted and secure online services. Our engineers manage close to 51,500 servers that include virtualized servers, cloud infrastructure, physical server clusters, and more.