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How to resolve ‘Outlook cannot connect to SMTP server’ error

How to resolve ‘Outlook cannot connect to SMTP server’ error

Often web hosts get contacted by account owners who are unable to send or receive emails via Outlook. The error message they see in their Outlook would be:

Task 'account@domain.com - Sending' reported error (0x80042109) :  "Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or internet service provider (ISP)."

In our role as Website Support for web hosting companies, this is a concern we quickly resolve for users who have email accounts hosted in the customers’ servers.  (more…)

Top 5 causes for email error “451 Temporary local problem – please try later” and How to fix it in Outlook, Exim, Postfix and MailEnable

Top 5 causes for email error “451 Temporary local problem – please try later” and How to fix it in Outlook, Exim, Postfix and MailEnable

451 Temporary local problem‘ is one of the most commonly reported email errors in web hosting servers.

Our Dedicated Support Engineers provide tech support & server management for many hosting companies, and we’ve seen several variants of this error. A typical error looks like this: (more…)

503 Valid RCPT command must precede DATA – How to resolve this Outlook error in cPanel/WHM hosted email accounts

503 Valid RCPT command must precede DATA – How to resolve this Outlook error in cPanel/WHM hosted email accounts

Customers who use Outlook to access email accounts hosted on cPanel/WHM email servers sometimes report the error 503 Valid RCPT command must precede DATA when trying to send their mails.

This is often reported for servers in which SMTP authentication is enabled. (more…)

The host could not be found – How to resolve Outlook error (0x800ccc0d) in Odin Plesk email accounts

The host could not be found – How to resolve Outlook error (0x800ccc0d) in Odin Plesk email accounts

Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors:

The host 'mail.domain.com' could not be found. Please verify that you have entered the server name correctly. Account: 'username', Server: 'mail.domain.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D.

(more…)