by Nikhath K | Oct 1, 2022 | Latest, Outsourced Support
Are you wondering if it is time to outsource server support? Read on to find out about the early signs from experts in the industry. Server administration requires a certain set of skills. Most enterprises prefer to outsource server management rather than hire or...
by Nikhath K | Sep 10, 2022 | Latest, Outsourced Support
Outsourced tech support companies have been altering how businesses function all over the globe. With the digital divide growing smaller, businesses have had to step up their game in recent times. However, finding the right workforce can be a challenge. Fortunately,...
by Reeshma Mathews | Aug 10, 2020 | Latest, Technical Support
Cost savings is a major benefit web hosts gain by phone support outsourcing. But choosing a support company based on costs alone may not be a good idea. Poor quality support does more damage than good to your business. Many web hosts who come to us complain that their...
by Reeshma Mathews | Aug 9, 2018 | Magento, Server Management, Technical Support
Many server owners often tend to see a help desk system just as an interface between the customers and the company and ignore the fact that it is in fact, a treasure box full of data. Web hosts who look out for ways to cut cost and run leaner, should focus on...
by Reeshma Mathews | Apr 21, 2018 | Technical Support
Do you get woken up in the midst of the night to handle a server issue? Do you find yourself trying to pacify angry customers every now and then? Then, it is time for you to consider hiring a good server support company. Servers form the foundation of any online...
Recent Comments