12 Technical Support Outsourcing Process

Understanding the Technical Support Outsourcing Process It is important to learn about the technical support outsourcing process. Outsourcing technical support means hiring an external vendor to manage tech support services. This third-party provider acts as a help...

Chat support Outsourcing and Business development

For any business, efficient customer or client management is essential to survive in the market. Establishing proper customer support and communication contributes to customer satisfaction. So, customer support over chat, tickets, and the phone is vital for any...