by Manu Menon | Jun 26, 2024 | Hosting Support, Latest
Improving Website Performance With Outsourced Hosting Expertise Having a fast and reliable website is crucial for any business today. Slow pages and frequent downtimes can frustrate users and damage your brand. One way to improve your website’s performance is by...
by Manu Menon | May 28, 2024 | Latest, Outsourced Support
Common Challenges in Outsourcing Web Hosting Support Although outsourcing web hosting support offers many advantages, businesses may encounter various common hosting challenges and how to overcome them. These challenges can have significant impacts on different...
by Nikhath K | Oct 23, 2022 | Latest, Outsourced Support
Are you new to the world of KPIs used in the outsourcing industry? Get ready for an in-depth look at the FCR KPI. First Contact Resolution Time or FCR is one of the most used KPIs by businesses and organizations worldwide to monitor customer satisfaction. Continue...
by Nikhath K | Oct 22, 2022 | Latest, Outsourced Support
Are you new to the world of key performance indicators used in the outsourcing industry? This article offers you an in-depth look at the NPS KPI. Net Promoter Score Time or NPS is a key metric used by businesses across the globe to monitor customer satisfaction and...
by Nikhath K | Oct 16, 2022 | Latest, Outsourced Support
Are you new to the world of KPIs used in the outsourcing industry? This article will give you an in-depth look at the FRT KPI. Fast Response Time or FRT is one of the most used KPIs by businesses across the globe to monitor customer satisfaction. Continue reading to...
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