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outsourcing tech support


Tech support process outsourcing : How to choose the right support provider

Outsourcing your tech support can be scary. You want your servers and customers to get the best support, but you don’t have direct control over how the support is delivered on a daily basis.

That is why it is important to choose a support provider whom you can trust to deliver support better than yourself. But, how do you find a trustworthy support partner? (more…)