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12 Technical Support Outsourcing Process

by Manu Menon | Jul 17, 2024 | Latest, Technical Support

Understanding the Technical Support Outsourcing Process It is important to learn about the technical support outsourcing process. Outsourcing technical support means hiring an external vendor to manage tech support services. This third-party provider acts as a help...

Technical Support: Why Outsource?

by Manu Menon | Dec 3, 2022 | Latest, Outsourced Support, Technical Support

24/7 Technical Support plays an important role in building up and building up customer happiness. It is important to provide round the clock professional support. It is important to give answers to their questions and doubts about your product or service. This...

After hours tech support – Common mistakes and how to avoid them

by Visakh S | Oct 17, 2017 | Technical Support

After hours tech support can be quite tricky. You’ll need to spend a lot of time, money and effort to maintain a 24/7 team, but a few mistakes can get you angry customers, and loss of business. Here at Bobcares, we help web hosts and other online service...

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12 Technical Support Outsourcing Process

Technical Support: Why Outsource?

After hours tech support – Common mistakes and how to avoid them

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