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Error “Failed to authenticate on SMTP server with username” – Causes & fixes

Almost every PHP application relies on mail functions to send contact requests, newsletters, and more.

The most secure way to send these mails is to use SMTP authentication – that is, the PHP app uses a username and password to transfer mails to an SMTP server.

But this authentication can sometimes fail with the error:

Failed to authenticate on SMTP server with username "user@example.com" using XX possible authenticators

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2 reasons for ‘Redirection limit reached’ error in PHP and how to fix it

PHP powers more than 80% of the web.

And Redirection limit reached is one of the common errors many PHP users get.

Warning: file_get_contents: failed to open stream: Redirection limit reached, aborting

Here we have listed the most common reasons that we have seen for this error and how we fix them at Bobcares. (more…)

5 reasons for error “Your PHP installation appears to be missing the MySQL extension” and how to fix it

5 reasons for error “Your PHP installation appears to be missing the MySQL extension” and how to fix it

Dedicated Support Engineers at Bobcares manage thousands of WordPress sites of web designers, digital marketers, online publishers, web hosts and more.

In these sites, this error usually comes up after a recent migration:

Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
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How to clear config cache in Laravel using Artisan

Many Laravel site users come across the dreaded “Whoops, looks like something went wrong.” error message when mirgating or upgrading their site or software.

Laravel error message (more…)

Prestashop Error 500 – Top 7 reasons, and how to fix them

“500 Internal Server Error” or plain “Internal Server Error” is common in Prestashop installations.

As a Server Administration Service provider, we’ve seen a wide range of reasons for this error in Nginx servers, Apache, IIS, LiteSpeed and more.

It can range from Memory limits and File permission issues to obscrure Deadlock errors and Cache issues. (more…)

7 causes for PrestaShop white page, and how to fix it

As an Server Administration Service provider, we often get support requests from Prestashop owners.

A common error we’ve seen is the “Prestashop white screen” or the “Prestashop blank page“.

There are many reasons for this error to happen.

Listed here are the top few causes we’ve seen, and how we’ve fixed them.

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How to fix Fatal error: Class ‘PDO’ not found in PHP apps like Drupal, Prestashop, Joomla, etc

How to fix Fatal error: Class ‘PDO’ not found in PHP apps like Drupal, Prestashop, Joomla, etc

Fatal error: Class ‘PDO’ not found is an error seen in websites running PHP applications such as Drupal, Prestashop, WordPress, etc. It’ll look something like this:

Fatal error: Class 'PDO' not found in /home/romrac/public_html/drupal/includes/database/database.inc on line 187

This error reports that the web server was unable to locate a PHP module called “PDO” in the server. Web applications require this PHP module to establish a database connection. (more…)