by Visakh S | Feb 8, 2017 | 554 5.7.1 error, Plesk
In our role as Website Support Specialists for online businesses, we resolve hundreds of email issues every day. A commonly encountered email bounce error faced by web hosts, website owners and server owners is: 554 5.7.1 <user@recipient.com>: Relay access...
by Visakh S | Aug 29, 2016 | Plesk
Mail errors are commonly encountered issues in our role as Website support specialists. In Plesk Windows servers, the default mail server is MailEnable. Plesk account owners sometimes report the MailEnable error ‘SMTP server response: 550 Requested action not...
by Visakh S | May 11, 2015 | cPanel, Plesk, Server Management
Now almost every webmaster uses a mobile device to check and reply to their business mails, but the increased mobility presents an issue of mails going out of sync between the various devices they use. Engineers in our help desk support team often receive requests to...
by Visakh S | Oct 25, 2014 | Plesk, Sender Verify Failed, Technical Support
SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...
by Visakh S | Oct 10, 2014 | Plesk, Server Administration
The mail user reports the error: Task user@domain.com – Sending reported error (0x800CCC78): ‘Cannot send the message. Verify the email address in your account properties. The server responded: 550 Access denied – Invalid HELO name (See RFC2821 4.1.1.1) Corresponding...
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