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The host could not be found – How to resolve Outlook error (0x800ccc0d) in Odin Plesk email accounts

The host could not be found – How to resolve Outlook error (0x800ccc0d) in Odin Plesk email accounts

Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors:

The host 'mail.domain.com' could not be found. Please verify that you have entered the server name correctly. Account: 'username', Server: 'mail.domain.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D.

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POP Vs IMAP : The support desk’s say on mail client setup

POP and IMAP are two protocols that mail programs use to access mail stored on remote computers. The first thing you have to do is to understand what is POP and IMAP and also the difference between the two. These protocols are supported by most existing mail servers.

 

POP ( Post Office Protocol )

 

POP downloads all your emails from the mail server in a one-time pop. Once you have checked your messages via POP, those messages no longer live on the server. There are chances for messages in the server get deleted after it is downloaded from the server. Since POP3 creates local copies of emails and deletes the originals from the server, the emails are tied to that specific machine, and cannot be accessed via any webmail or any separate client on other computers. We can say that POP uses a one way ticketing system.

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