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remote server management


What is Remote Server Support? How to choose the best support service

Servers need to be maintained.

Or else it’ll break down; much like how your car would, if it’s not serviced.

But who would maintain it? Servers are notorious for its cryptic errors, and complex terminologies.

For an average user, administering a server feels almost like taking a PhD in computer science. (more…)

What is a Dedicated Support Engineer? Top 3 qualities to find the best DSE

Running an online business can be hard.

You need innovate on your core business offerings, take care of sales, run marketing campaigns, update the site, and top of it all, take care of your servers and customers.

Tech support can take up more than 50% of your productive time and can be immensely distracting.

That is why many companies hire a Support Engineer to manage their servers and to help with tech support. (more…)

A definitive checklist to ensure a secure WordPress hosting for your customers

A definitive checklist to ensure a secure WordPress hosting for your customers

WordPress takes security very seriously. WordPress releases “minor” revisions regularly to address even vulnerabilities reported just hours before. Latest WordPress websites have automatic background updates to prevent any possible exploits.

Even with such a proactive approach towards security, news vines are flush with reports of WordPress sites affected with one vulnerability or another. So, what’s the deal here? How can you ensure a secure WordPress hosting for your customers?

In our role as Outsourced hosting support specialists for web hosts, our key priority is to help them provide a secure hosting environment for WordPress sites, which enables them to retain their customers better.
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How to deliver the best managed WordPress hosting using multisite network

How to deliver the best managed WordPress hosting using multisite network

A quick look at Google Trends will show you that WordPress hosting is hot, and is getting hotter by the day. Almost all major web hosting providers now offer specialized WordPress hosting plans, and there are web hosts who focus exclusively on WordPress hosting.

In our role as Outsourced hosting support specialists for web hosts, our key priority is to help our customers provide the best managed WordPress hosting for websites, which enables them to be the industry-best WordPress hosting providers. (more…)

WordPress VPS hosting simplified – Using Docker to deliver light, scalable WordPress containers

WordPress VPS hosting simplified – Using Docker to deliver light, scalable WordPress containers

As we’ve seen in a previous post, WordPress multisite is a great way to deliver multi-tenant WordPress hosting. However, multisite doesn’t allow customers access to the WordPress back-end in case they want to make custom modifications. (more…)

WordPress Multisite SSL – How to enable shared or dedicated HTTPS in WPMU domains

WordPress Multisite SSL – How to enable shared or dedicated HTTPS in WPMU domains

OK. So, I started off writing this post explaining why SSL is important and how Google considers HTTPS as a ranking signal, but then I realized no one really needs a pitch on why secure website access is important. So, let’s get right to the meat of the matter. (more…)

Configuration management made easy – How Docker and Cockpit was used to reduce deployment errors and delays

Configuration management made easy – How Docker and Cockpit was used to reduce deployment errors and delays

DevOps engineers have come to rely on configuration management tools like Puppet, SaltStack, Chef and Ansible for faster deployments and minimizing errors. However, the quest for the perfect deployment solution is still on. As is the fate of any code, Puppet manifests, Chef cookbooks, etc., are affected by bugs, and requires extensive testing before it can be used in production servers. (more…)

Your servers need Intelligent Platform Management Interface (IPMI) : Here is why

There may be instances in which your server goes down and you may need a technician to go to DataCenter and inspect the server. This can cost you both time and money. The fact is you can easily perform this task within minutes using any remote management devices. The primary aim of this article is to focus on Intelligent Platform Management Interface (IPMI) which is one of the most widely used remote management device.

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