by Manu Menon | Dec 3, 2022 | Latest, Outsourced Support, Technical Support
24/7 Technical Support plays an important role in building up and building up customer happiness. It is important to provide round the clock professional support. It is important to give answers to their questions and doubts about your product or service. This...
by Nikhath K | Sep 8, 2022 | Latest, Outsourced Support
Outsourcing has become a popular business strategy across the globe. One of the main reasons behind this is its ability to lower costs considerably. However, before diving into how exactly outsourcing is cost-effective, let us take a look at the outsourcing process....
by Nikhath K | Aug 29, 2022 | Latest, Outsourced Support
Every organization has an online website in the form of a website. By introducing live chat services on the website, these businesses offer easy access to their customers. In other words, customers can talk to a support agent at any time of the day. Nonetheless, while...
by Nikhath K | Aug 26, 2022 | Latest, Outsourced Support
Outsourcing services has been a common trend around the world. However, some organizations are reluctant to take the gamble. Here are three quick ways that Outsourced Live Chat Support can completely revolutionize a business: Higher Customer Retention As the time old...
by Nikhath K | Aug 26, 2022 | Latest, Outsourced Support
Customers like to do business with companies who are eager to listen to them. A good customer care team has the ability to instill trust in customers and possibly convert them into repeat customers. When clients are well taken care of, customer relationships grow...
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