by Visakh S | Oct 5, 2018 | Server Administration
24/7 tech support is now a standard feature offered by all web hosting providers. But some companies do it better than others, and turn it into a way to attract more customers. So, how do the winners do it? They make fewer mistakes than others, and focus on a few key...
by Visakh S | Sep 20, 2018 | Technical Support
Web hosting is a ruthlessly competitive business. Web hosts trip over each other to match and surpass hosting features offered by competitors. And a core feature that everyone offers, but only a few get right is – 24/7/365 hosting tech support. Many companies...
by Visakh S | Sep 6, 2018 | Server Administration
Running a business can be hard. And it can be especially hard for small companies that doesn’t have a big staff strength. As an SMB owner, you’re always pressed for time. From sales & billing to product development & marketing, everything waits for...
by Visakh S | Sep 5, 2018 | Technical Support
Running an online service business can be hard. You have a budget to stick to, but you’ll also need to provide 24/7 tech support, to prevent your customers going to your competitors. Technical support outsourcing is a great way to keep costs down while...
by Visakh S | Sep 3, 2018 | Technical Support
Customers remember positive support experiences, talk about it and promote your brand through word-of-mouth. Turning each customer interaction into a positive experience requires a team with truly exceptional skill set. Our US based Phone Support team provides 24/7...
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