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tier 1 hosting support


What is L1 hosting support? Here’s how to pick the best support team

What is L1 hosting support? Here’s how to pick the best support team

Bobcares.com provides outsourced hosting support to web hosting companies. Many customers come to us asking for Tier 1 or Level 1 or L1 hosting support, but the definition of “L1 support” varies from person to person.

Today, we’ll look at what L1 support is, and what you should look for when hiring a support team. (more…)