We’re 24×7 Business Phone Service Providers
We are among the leading business phone service providers to boost your communication and productivity.
Choosing Bobcares among business phone service providers can make a significant difference in your business communication as we understand the importance of having a reliable customer support system for your business.
We’re the most trusted business phone support providers
Being business phone service providers, at Bobcares, we take pride in providing unparallel support services. Our team of experts is available round the clock when it comes to answering various concerns your customers may have and providing them with the support they need. Whether you need help setting up a dedicated support team for your business or answering general queries, our team is always ready to help.
24×7 support service by experts
When you choose Bobcares as your business phone service provider, you can be confident that your customers are getting the best service and outsourced phone support available. Our 24/7 support team has experts with years of experience in the industry and is committed to providing you with the highest level of service.
Contact us today to learn more about our services and how Bobcares can assist you in achieving your business goals.
ISO certified support quality
We’re committed to delivering top-notch support quality. We re-invest 5% of our revenue in an ISO 9001:2015 certified QA system, where experts analyze 100s of tickets per month to continually improve support quality.
White label support
We help you setup support systems in your servers and use your company name in our responses so that our service is 100% white labeled.
Certified information security
We care about the security of your information. Which is why chosen the toughest security standard for hosting industry, ISO 27001:2013, to protect your customer info, server logins, service agreements, and more.
How it works
Our experts monitor your servers and support queue (email, chat & phone) 24/7. When a new support query comes in, we resolve the issue, and respond to your customers through your support system, thereby maintaining 100% transparency in support outsourcing.
1 We monitor your support queue & servers 24/7, so that we’re immediately notified of new customer queries or server issues.
2 Our experts respond to your customers from your support system, and fix the issue within a few minutes.
Why choose Bobcares among business phone service providers
Welcome to Bobcares! We are the most trusted outsourcing partner for your business outsourced support needs. Bobcares is among the best business phone service providers as we deliver top-notch support options to suit the requirements of enterprises and industries of all sizes across the globe – no matter small, medium, or large. All our solutions are custom-tailored and designed to meet client-specific needs by keeping operational costs down and ensure 100% customer satisfaction.
Our business phone services are designed with scalability in mind. Whether you are a small business just starting out or a large enterprise with multiple locations, we have a solution that can meet your needs. We understand that every business is different, which is why we provide specialized solutions tailored to your specific requirements. We work with you to identify your support requirements and create a solution that meets those needs, all while keeping costs down.
Bobcares services are rated highly
Supported technologies
We support online businesses that include digital marketers, web hosts, data centers, SaaS companies, and more. With the wide scope of industries & companies we assist, we support a lot of technologies, both widely used & niche software. See all supported technologies.
F.A.Q.
Frequently asked questions
What kind of businesses do you provide phone support for?
As one of the top business phone services providers, Bobcares supports a variety of companies, including small, medium, and large corporations. Our outsource phone support agents have a wealth of knowledge handling outsourced customer support for a range of industries, including cloud technologies, server management and monitoring services, software development and support, and more. No matter the size or industry of the firm, our support services are tailored to fit your business-specific demands.
Does Bobcares offer live support services to its customers?
Yes, Bobcares offer live support outsourcing. We have various channels of live support such as live chat, outsourced phone support, and email support to assist customers in resolving technical issues in real time. Our modes of support also include all in one outsourced support, shared support, and dedicated support.
Will you support my customers? They have technical questions.
Definitely.
End-customer technical support is a part of the Bobcares portfolio. Our services include live support, dedicated support, outsourced helpdesk support services, IT help desk outsourcing and 24×7 outsourced IT support, and shared support via multiple channels. Click here to leave a message about your requirements, and our solutions specialist will get back to you as soon as possible.
What are some benefits of choosing business phone services providers?
Choosing business phone service providers can offer several benefits to companies of all sizes. Some of these benefits include:
1. Enhanced Professionalism: With a dedicated 24/7 support team, companies can present a more professional image to customers.
2. Improved Customer Service: Business phone service providers often offer customized features to help companies manage their customer calls more efficiently and provide better customer satisfaction.
3. Cost Savings: Many business phone service providers offer cost-effective plans to help companies save money Moreover, they eliminate the need for expensive equipment, maintenance, and upgrades, which can further reduce costs.
4. Flexibility and Mobility: Business phone service providers often offer remote assistance and round-the-clock availability, enabling greater flexibility and mobility for businesses.
In summary, selecting a reliable business phone service provider like Bobcares can provide companies with access to a range of features and benefits that can enhance their operations, save them money, and help them provide better customer service.
What services do you offer?
Our services include web vulnerability scanning service, server management and monitoring services, outsourced help desk support, IT help desk outsourcing and 24×7 outsourced IT support and software development and support services like WordPress development and WordPress Support. Let us know expected tickets / call volume to get a personalized quote.
Is there any difference between outsourced IT support and IT help desk outsourcing?
Outsourced IT support generally refers to hiring an external company like Bobcares to provide services such as white label support, software maintenance, and network or server management. On the other hand, IT help desk outsourcing refers to outsourced helpdesk support operations, which means they specifically focus on providing help desk services.
Got questions?
We'll be happy to answer. A solutions specialist will get back to you within 12 hours.