How it works

Be it a one-time small website change, a site error, or a development project, our experts are just a mail away.

Software development

Discover

We sketch out how to solve all your business challenges.

Prototype

We show you how the software works using a prototype.

Build

We finalize the specs and deliver the product as per schedule.

Support

We take care of any feature additions or upgrades as needed.

Website support

Monitor & rescue

We monitor your website 24/7 and restore failed services.

Website updates & patching

We update plugins & themes, and apply security patches.

Style or layout changes

You submit a request for small changes, and we get it done within a day or two.

SSL, PHP or other hosting error resolution

If your site throws an error, you can contact our 24/7 team, and we’ll fix it within a couple of hours.

Not sure how we can help you? Click here to talk to our expert.

I can honestly say that Vijin does a wonderful job, it would be difficult for Labour Guide to imagine our web page without him. The team is an integral part of our online presence and provide excellent support. Thanks for delivering an excellent service. Bobcares are the best!

Andre Claassen

CEO, Labour Guide

Why Bobcares

We know web hosting

Our team supports hundreds of web hosting companies like yours, with the support tailored to match their unique needs.

We champion small business

Bobcares started in 1999 as a small business, and we built our foundation by helping online SMB businesses make their mark. We value entrepreneurship, and empower companies to grow.

We are trusted

We’ve been consistently rated the top outsourced support provider for the past 15+ years. Over 250+ customers entrust us to resolve close to 52,000 support queries per month and keep their 47,000+ servers fast and secure.

Privacy Preference Center

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

PHPSESSID - Preserves user session state across page requests.

gdpr[consent_types] - Used to store user consents.

gdpr[allowed_cookies] - Used to store user allowed cookies.

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Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

_ga - Preserves user session state across page requests.

_gat - Used by Google Analytics to throttle request rate

_gid - Registers a unique ID that is used to generate statistical data on how you use the website.

smartlookCookie - Used to collect user device and location information of the site visitors to improve the websites User Experience.

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Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

IDE - Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

test_cookie - Used to check if the user's browser supports cookies.

1P_JAR - Google cookie. These cookies are used to collect website statistics and track conversion rates.

NID - Registers a unique ID that identifies a returning user's device. The ID is used for serving ads that are most relevant to the user.

DV - Google ad personalisation

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