Call Us! 1-800-383-5193
Call Us! 1-800-383-5193

Joomla Hosting Support

Our Experts help you deliver effortless Joomla management for your customers with our Joomla Hosting Support.

With a multitude of site-building options, Joomla is one of the best open-source, easy-to-use Content Management System. Joomla can even help in managing an e-commerce site. This can give you a good option to expand your business. When you invest your valuable time in business, we can take care of your customers.

Bobcares takes care of all your Joomla maintenance and server management activities so that you can focus on your core business. We provide 24/7 website security monitoring, web server optimization services, 24/7 emergency server support and proactive server management as a part our Joomla Hosting Support

How we help

Technical Support

Running a CMS or an e-commerce store often brings its own set of technical challenges. This can include bounced mails, website errors, database errors, and more. When your customers need assistance with such issues, our experts are online 24/7, over help desk and live chat.

24/7 Monitoring & Service Recovery

Your customers and search engines value fast websites, which is why we maintain a 24/7 expert technical team to monitor your server metrics and take immediate corrective actions in case of performance issues, security issues, service failures, etc.

Server Audit & Hardening

New vulnerabilities are disclosed for server software all the time. We monitor security channels and patch the server if a new vulnerability is reported for server software. Additionally, periodic top-down audits are done to secure all services and ports.

Extension Management

Extensions and plugins are an easier way to enhance Joomla website functionalities. But if it throws errors and makes your website in trouble, it needs an immediate fix. Whether it be an official Joomla extension or a custom extension, our Joomla experts help in fixing such errors.

Virtualized Environment Support

Virtual environments like Docker, LXC/LXD, OpenVZ, etc., offer a cost-effective way to deliver high-performance hosting. However, functions like network bridging, storage allocation, etc., need to be carefully managed to ensure optimal hosting experience. We help you to migrate and manage virtual hosting environments.

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Server Performance Tuning

Server load spikes could be caused by abusive user scripts, hardware issues, un-optimized server processes, etc. Through 24/7 emergency support and preventive maintenance, Bobcares helps you recover from and prevent server performance issues. And your customers will get a smooth loading website.

Infrastructure Maintenance

Corrupted RAID arrays, outdated system software, disk space issues – all are part of maintaining a world-class hosting service. We take care of all your infrastructure maintenance operations so that you can focus on making your service even more awesome.

DevOps

We know, time is money. We help you reduce time in marketing by maintaining uniform development and production environments and automating the deployment process, and building systems to easily manage diverse server infrastructure.

End-user Technical Support

Provide expert assistance round the clock. 

Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd

Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:

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24/7/365 availability

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100% white labeled

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Email & Help desk support

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US based phone support

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Live chat support

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Response and resolution time SLAs

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Dedicated quality assurance team

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VM/Web hosting specialization

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Certified information security

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Certified support quality

Server Infrastructure Management

Ensure server speed, security & uptime.

We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failures, restore services within minutes.

Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:

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Security monitoring

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Performance monitoring

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Server health monitoring

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24/7 emergency support

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Periodic server hardening

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Regular performance optimization

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Vulnerability monitoring and patching

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Timely system updates

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Backup & DR management

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High availability maintenance

Unrivaled Expertise and Collective Experience Of Over 250 Engineers

Like how you wouldn’t trust a pharmacist to do a surgeon’s job, we don’t trust anyone who can spell “server” to manage your servers. That is why we insist on a degree in Computer Science Engineering for everyone in our team. In this way we know that when things get serious each member in our team can dive deep into their 4 years of hard-earned knowledge in Networking, Operating System, Coding and more to quickly engineer a solution.

One superhero is awesome. But then we went ahead and filled our ranks with more than 250 superheroes who help each other by sharing their knowledge and experience. That makes the Bobcares Engineering Services a formidable force in server infrastructure management. No matter what challenge comes our way, we’ll have a solution, usually within minutes.

Customer Testimonials

What an amazing team and company! They solved my emergency server issues in a few hours and saved me a lot of embarrassment from my clients. I am now a full customer of Bobcares and they will be looking after all my servers going forward. Thanks again, great work!

Rick Hope

Managing Director, Statuo

I have been a Bobcares customer for many years. They have become part of my company and part of my life. They care about my business and also about me. You know this is more than a job for them. They care about their customers. 

Dale Crow

Founder & CEO, GH1 Hosting

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Founder, Stop The Hacker

Got Questions?

We’ll be happy to answer. A server specialist will get back to you within 12 hours.