Plans and pricing

There are two basic types of support plans..

Shared support

Shared team. Shared costs. Pay only for what you use.

You get stable servers and your customers get full service tech support via helpdesk, chat and phone through our 24×7 expert team. Since the same team provides service to multiple service providers, costs are shared and you can pay only for what you need.

Recommended for: Works best if you are a small to medium business, your support volume is fairly low, and your infrastructure is not very complex.

As low as $74.99/mo


Dedicated support

Dedicated team. Custom support. Unlimited support volume.

We’ll setup a support operation that is fully customized for your company. Everything can be customized, whether it is expertise, response time, team size, hours, right down to the service itself. The best part is that you are not charged for volume, but for hours.

Recommended for: Works best for companies that have complex infrastructure, high support volume or need more than end user support.

As low as $12.99/hr


What our customers say about us

15 years with Bobcares and counting

We at have been with Bobcares for over 15 years and it was the absolute best decision we made. They are not just another tech service but more of a partner. If you want a support STAFF that will represent your company with expert knowledge and compassion…look no further. Bobcares is all you need!

Glen Lee


Great partner for remote-hands work

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Co-Founder, Stop The Hacker

I now spend more time with my family

Since using Bob Cares we have had fewer customer’s cancel accounts, and have had more new sign ups than ever before.
Best of all I have more time to spend with my family. BobCares goes above and beyond.
Thank you very much for every thing.

Jason Litson

Link Disk Host

Why Bobcares

We know web hosting

Our team supports hundreds of web hosting companies like yours, with the support tailored to match their unique needs.

We champion small business

Bobcares started small in 1999 as a small business, and we built our foundation by helping online SMB businesses make their mark. We value entrepreneurship, and empower companies to grow.

We are trusted

We’ve been consistently rated the top outsourced support provider for the past 15+ years. Over 250+ customers entrust us to resolve close to 52,000 support queries per month and keep their 47,000+ servers fast and secure.