For every $500 you spend, we will provide you with a $500 credit on your account*

BLACK FRIDAY SPECIAL

*The maximum is $4000 in credits, Offer valid till December 6th, 2024, New Customers Only, Credit will be applied after purchase and expires after six (6) months

For every $500 you spend, we will provide you with a $500 credit on your account*

BLACK FRIDAY SPECIAL

*The maximum is $4000 in credits, Offer valid till December 6th, 2024, New Customers Only, Credit will be applied after purchase and expires after six (6) months

Client

Tuyo tienda

Services used

Ensuring Business Continuity for Tuyotienda.com

Tuyotienda.com is a leading web development provider, specializing in creating e-commerce and corporate websites. They focus on enhancing brand presence and sales by building well-designed, functional websites. Their services include integrating online stores with payment systems, designing institutional websites, and establishing online courses or membership platforms. They also offer social media integrations to help businesses drive traffic from platforms like Instagram to their websites.

With over 60 websites hosted on a VPS with Hostinger, Tuyotienda.com is transitioning to a Hetzner VPS, where each website averages 4GB in size and is generating constant activity, including new orders arriving every minute. This creates a need for precise migration and seamless operations during the server transition.

Migration Services

Customer Challenges

Tuyotienda.com was faced with a complex challenge of migrating over 60 websites from one CyberPanel-hosted VPS to another without causing disruptions to their business operations. The key challenges included:

  • Large-scale Website Migration: Ensuring that more than 60 websites (each around 4GB) could be migrated without disrupting operations or causing downtime.
  • Continuous Data Flow: Migrating websites actively receiving orders every minute, which required a careful strategy to avoid data loss during the migration.
  • Migration Clarity: Understanding the method for transferring files and databases, and ensuring data synchronization to prevent loss.
  • Cloudflare Setup: Managing DNS records through Cloudflare and ensuring smooth access post-migration.

Bobcares Solution

Bobcares was enlisted by Augusto from Tuyotienda.com to assist in the seamless migration of 69 websites in June 2024. Our solution addressed the key challenges with precision and care, ensuring a smooth transition. The actions included:

  • Pre-Migration Assessment: Ensuring access to both the source and destination servers, and confirming access to Cloudflare for DNS management.
  • Batch Migration: The websites were migrated in phases. The first batch of 7 websites was completed, with the next set scheduled for 5 AM UTC the following day.
  • DNS Updates: After each website was migrated, DNS records were updated to reflect the new server, ensuring correct database linkages.

Key Aspects of the Solution

  • System Compatibility Check: Thorough analysis of PHP, MySQL, and OpenLiteSpeed versions to prevent compatibility issues during migration.
  • Handling Database Migration Issues: Manual intervention to ensure successful migration of database content, specifically for the website “amproducciones.com.ar.”
  • Firewall Configuration: Verification of firewall settings on the destination server to ensure uninterrupted connectivity during the migration process.
  • DNS Propagation Monitoring: Continuous monitoring of DNS propagation to minimize the chances of website downtime during transition.
  • Cloudflare DNS Management: Seamless access to Cloudflare and precise DNS configuration post-migration to ensure minimal disruption.

Types of Tickets Handled

  • Migration and File Transfer Issues: Addressing technical challenges related to the transfer of large files and databases.
  • PHP and MySQL Compatibility Issues: Resolving version mismatches and ensuring proper module installations on the destination server.
  • Database Migration Issues: Manual intervention in case of incomplete database transfers.
  • Firewall and Connectivity Configuration: Ensuring that all server ports were accessible post-migration.
  • DNS Management: Ensuring DNS records were correctly updated and propagated to minimize downtime.

Key Metrics Improved

Zero Data Loss

Through meticulous planning, no data was lost during the migration process.

Minimal Downtime

The website migration process was optimized to ensure minimal disruption to ongoing business activities.

Performance Stability

Websites continued to function smoothly post-migration with optimized server configurations and proper updates to PHP, MySQL, and OpenLiteSpeed.

Efficiency in Server Monitoring

With Bobcares ongoing server management services, continuous monitoring and proactive issue resolution are now in place, ensuring smooth business operations.

Business Impact

The migration resulted in a seamless transition to a more stable and secure server environment, allowing Tuyotienda.com to focus on their core business of web design and hosting without worrying about server performance or data security. The implementation of Bobcares Server Management and Monitoring Services also ensures the continued health of the infrastructure, offering peace of mind and supporting business growth.

Implementation Timeline

  • Initial Planning and Setup: 1 week for pre-migration assessment, access setup, and finalizing migration strategy.
  • First Migration Phase (7 Websites): Completed in 2 days.
  • Remaining Migration Phases: Spread over 5 days, following a clear schedule for batch migrations.
  • Post-Migration Monitoring: Ongoing monitoring of server stability, DNS propagation, and troubleshooting as required.

Products & Scalability

Tuyotienda.com benefited from Bobcares Server Management and Monitoring Plan, which includes:

  • 24/7 server monitoring with human response times of 15 minutes.
  • Timely patching and upgrades of server OS and software.
  • Security audits, performance tuning, and issue resolution related to server-wide settings.
  • Proactive identification and resolution of potential issues, ensuring server stability and security.

This scalable solution ensures that Tuyotienda.com can focus on business growth while Bobcares handles the technical details.

Testimonial

“We were impressed with the professionalism and efficiency Bobcares demonstrated during the migration of our websites. The migration was seamless, with zero data loss and minimal downtime. Thanks to Bobcares, we now have the peace of mind that our server is being monitored 24/7, allowing us to focus on growing our business.”
— Augusto, Tuyotienda.com

Conclusion

Bobcares helped Tuyotienda.com overcome their migration challenges by providing expert support and ensuring that no data was lost during the transfer. With Bobcares Server Management and Monitoring Services, Tuyotienda.com now enjoys a stable, secure, and scalable infrastructure that supports their growing business. For businesses facing similar challenges, Bobcares offers the expertise and solutions to ensure smooth, efficient server transitions, allowing you to focus on what matters most—growing your business.