Bobcares helps Data Centers achieve their strategic business goals.

 

HOW IT WORKS    SEE PRICING

Data Center Infrastructure Management

Data centers are often the venues for cutting edge innovation. While superior technology enables data centers to deliver great features, it is the maturity of its processes and efficiency of its staff that gives them an edge over the competition. Remote infrastructure management services from Bobcares helps data centers to build and maintain reliable technology platforms, and provide 24/7 professional technical support that adds value to their services.

Is Bobcares right for you?

If you are looking to offer value added services, scale up your business, improve your service reputation, or minimize operational costs without affecting service quality, Bobcares can be an ideal partner for your business.

SLA compliance

For data centers that want to ensure 100% compliance to service uptime guarantees.

Through regular maintenance and 24/7 monitoring, Bobcares engineers help you meet strict service uptime guarantees that covers mission critical applications, server infrastructure, cloud infrastructure, network services, and more. See how we ensure SLA compliance  

Service value addition

For data centers looking for professionals to augment their value added services.

Customers prefer data centers that are a one stop solution to all their requirements. We enable data centers to provide reliable and professional value added services like managed backup, load balancing, high availability, professional administration, etc. See how we add value through managed services

Painless scalability

For data centers that have set ambitious growth targets, and are looking for competent man power.

With growth comes increasing number of technological and operational challenges. Bobcares hires, trains and manages expert systems engineers to meet those challenges and meet service performance targets, so that you can focus on growing the customer base. See how you can easily scale support  

Minimizing cost

For data centers that are looking for ways to reduce expenses without compromising service quality.

By absorbing the expenses on hiring, training, quality management, employee benefits, annual increments, scaling up or down, maintaining a proper work environment, etc., Bobcares allows data centers to invest money in areas that directly affect business growth. See how you save money with Bobcares    

How we help high traffic websites

With offices located in US and India staffed with seasoned technical experts, Bobcares is equipped to handle all infrastructure management and technical support requirements of high traffic websites.

Professional server administration

Bobcares engineers routinely troubleshoot complex systems errors, and implement custom solutions, which enables them to use their expertise to provide professional managed services to your clients. Using advanced troubleshooting methods like process tracing, dump analysis, etc., we resolve issues fast, thereby re-instating the trust of customers on your service.

Infrastructure management

We keep your infrastructure top notch by doing continual preventive maintenance which involves installing server updates, performance tuning, reliability testing, security audits, capacity audits and resource scaling. This ensures that your customers do not face a downtime due to poor infrastructure configuration, and there by maintain good service reputation.

24/7 monitoring and emergency support

Our experts keep a close eye on critical performance indicators of your infrastructure, and quickly restore the service within acceptable performance limits before it can affect your customers. Emergency reaction procedures are established and continually refined through periodic testing, enabling our engineers to restore service swiftly in the event of a downtime.

24/7 help desk support

All our engineers are customer support specialists. We use your help desk to support your customers, helping you maintain a 24/7, responsive and expert support channel. We aim for fast and thorough issue resolution. 97% of tickets get resolved within the first 60 minutes, with an average response time of 23 minutes, and 75% of tickets are resolved in the first response.